CAUTION TO ALL MUSICIANS: DO NOT TAKE ANYTHING INTO THIS SHOP TO BE REPAIRED. I brought a keyboard in here to be repaired. They took five weeks to look at it. After keeping it for five weeks, they gave it back to me in MUCH WORSE condition and charged me $96 for the "repair.” When I took my keyboard to another technician, he confirmed that these idiots at Pro Audio ruined my keyboard by ripping it open without disconnecting the cables first, and then did a bunch of TERRIBLE soldering work to try to cover up their mistakes. To fix all the damage that this shop has done to my keyboard, I need a new main board ($700), and a new bottom lid to accommodate the new main board ($300), and some ribbon cables need to be replaced. All in all, THE DAMAGE THAT THIS SHOP HAS DONE TO MY INSTRUMENT WILL COST $1200 TO REPAIR. The owner of the shop has refused to admit responsibility, and I will be pursuing legal action to try to recover my money. These people are not qualified to be attempting repairs on expensive instruments. CAUTION...
Read moreThese were our go to guys and then Andrew started saying he would call me back and never did i called the store and the "manager" said he'd make sure he calls me but it never happened. Every time I would call they would say Andrew is out of town or on vacation. He came out to our church and helped and when we called back to spend more money and some up lights and a few more things its like they didn't want to work with us any more. I am really confused as to what happened. Maybe its because our church is in Pontiac I am not sure. But God placed a gentleman at our church who was able to show us how to adjust lights and we will purchase lights from a new company that has kept their...
Read moreNot impressed. Ordered an item off their website, checked out and two days later got an email saying that they wouldn't honor the order. The reason given was that the 10% promo code should not have been allowed with items that were already discounted. Guys - this is 2014 - the web is not new. Maintain your website.
I was offered the 10% discount off full price, (ridiculous) or pay the published price with no coupon code. They also wanted to add on shipping when it showed up free economy shipping in the cart. We are talking about 10% of a $200 item. Not insignificant, but also not like a $1000 guitar for $50.
Total Bait and Switch. Don't...
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