Abington Plaza Medical Associates - Warrington — Local services in Warrington Township

There’s doctors and internists displaying qualities of knowledge, experience, empathy, effectiveness, commitment, responsiveness, and effective communication at Abington Plaza Medical Associates. They encompass what every primary care doctor should aspire to be. I would not trust my primary care to any practice that doesn’t include Dr. Kevin Zakrzewski, and Dr. Joseph McAllister. Not only are they exceptional at their craft, they elevate it by their professional, and personal rapport with patients, genuine sincerity, earned trust, and consistency. Yes, sometimes the wait can exceed 10-15 minutes to speak with a receptionist. However, when you do reach them, they are kind, cordial, detail-oriented, and helpful. My most recent hold time was under four (4) minutes. So, it depends on the day and time you call, and there’s more than one office you can contact.

Many of the tasks you need help with can be assisted through the MyChart app for Jefferson Health. There, you can do everything from checking test results, notes from visits, see past and upcoming appointments, medications, and your entire care team for every specialty. You can request refills for prescriptions, send non-urgent messages, request and schedule appointments, see upcoming tests, and procedures scheduled/required. The doctors and the nurses check messages regularly, and are responsive in a timely manner.

The offices are clean, well-kept, and wait times upon arrival for a visit are never long. There’s a wonderful support staff of nurses that are truly an extension of the doctors. Beth, who is Dr. McAllister’s second lifeline, is always a delight. As soon as she calls your name to come back to the patient offices, she immediately goes through each and every medication, to ensure the records are accurate and up to date, as well as if refills are needed, asks relevant questions to determine how you are doing, physically and mentally, and proceeds to take your blood pressure, temperature, and heart rate. Beth and Dr. McAllister work hand in hand to deliver superior patient care, as does the phenomenal Dr. Zakrzewski. There’s reason why booking a general appointment takes so long- the doctors are outstanding and in high demand. And when instances arise for an appointment with a CRNP, Kelly Lappa is thorough, providing superior patient care.

The one doctor to avoid, Bostros Shenoda, MD. His past judgement calls utilized poor problem-solving, and misdiagnosing. He told me on more than one occasion that I may have an autoimmune disorder. However, upon checking myself into the hospital and requesting full labs for everything, the results from the gluten test that popped up on my phone on the MyChart app indicated my allergy/intolerance to gluten, which was the issue preventing my WBCs from focusing on attacking Covid, and bronchitis. Completely unacceptable. However, that’s not the quality of care you can nor should expect from any other medical professional at Abington Medical Associates. I’d drive an hour each way to see the best team of doctors and nurses, in Abington, Warrington, etc, to know my health and well-being are safeguarded by Doctors, McAllister, and...

My entire family have been long-time patients of Dr. Z in this practice and they are brilliant. In fact... it was a result of Dr. Z also being an internist at the local hospital that saved my father's life. When ever my parents had been hospitalized, Dr. Z would make sure to stop in and keep tabs on them to ensure they were getting the best treatment.

Without disclosing too many details... several years ago, my father was about to be discharged from the hospital by the specialist team he was admitted under. Dr. Z checked in on him beforehand and as a result of knowing my father's history well, asked them to do a quick diagnostic test beforehand, which caught a life threatening condition that would have otherwise been missed. He had surgery later that week and is still with us today.

There is a lot to be said about having a primary care provider that also rounds at the local hospital. Dr. Z is one of the best. He and his team go...

Terrible office staff. They didn’t submit a pre-authorization to insurance on time, then lied both to me and to the imaging center saying that the insurance did not approve my imaging. Turns out the insurance had only received the claim less than 24 hours before my appointment and hasn’t even had a chance to look at it yet. They played ignorant when I called the office and asked about it. Instead of admitting their mistake and rescheduling my appointment, they decided to lie and have me waste an entire day playing telephone trying to figure out what happened. I now have to start the process over again and wait even more time to get my imaging done. Inexcusable and...