Exceptional service and timely delivery from Graphic Connections!
I recently had the pleasure of working with Graphic Connections for a customized jacket order, and I am beyond impressed with the exceptional service they provided. I had a tight deadline to meet for an employee recognition event, and despite their full schedule, Graphic Connections not only accepted the job but also delivered it well ahead of the deadline.
From the very beginning, their team exhibited a level of professionalism and friendliness that immediately put me at ease. They listened attentively to my customization requirements and offered valuable suggestions to enhance the design. The collaborative process was smooth, and I felt confident that they understood my vision for the jacket.
What truly sets Graphic Connections apart is their commitment to customer satisfaction. Despite being fully booked, they went above and beyond to accommodate my tight schedule, ensuring that the order was completed on time. The quality of the customization exceeded my expectations, and the attention to detail was evident in every stitch.
Not only did Graphic Connections deliver a top-notch product, but they also did so at a very reasonable price. Their transparent pricing and commitment to customer service make them a standout choice for anyone seeking high-quality customization services without breaking the bank.
I wholeheartedly recommend Graphic Connections to anyone in need of personalized products. Their professionalism, friendly demeanor, and ability to meet tight deadlines make them a reliable and trustworthy choice. I am incredibly satisfied with the outcome, and I will undoubtedly turn to Graphic Connections for any future customization needs. Five stars...
Read moreThere’s just something to embroidery and the way it encapsulates the beauty of a logo on fabric. I am often quite satisfied with just a printed logo until seeing a well embroidered logo on someone else’s apron for example. That material lustful covetousness that follows after…sighs.
So I finally took some time to look up local businesses that do custom embroidery and found Graphic Connections. I spoke with the owner Paul in person one evening shortly after they were closed for the day. He was very friendly and insightful to their process for handling custom jobs for their customers including other local businesses. They run two shifts: sales and design by day, printing and embroidery by night. We spoke through some details and fees involved and went from there.
Zapporah took care of all the different quotes and questions promptly. Dave handled the design and proofs prior to production. The night crew handled production and a phonecall was received when it was ready for pickup. Turnaround time after the proofs was really quick!
Moment of truth was when I finally picked up the end product - a few aprons embroidered with logos as a gift to another local small business. They were beautiful. Absolutely beautiful. I can’t be any happier and look forward to working with them again in the future!
Definitely...
Read moreGraphic Connections in Watertown is the place to visit for ALL of your graphics design needs;; whether it be your ideas for business cards, creative t-shirts, quilts etc., or just ideas for special occasions .They will deliver, and on time! Yes, five stars..well-deserved. I desperately needed design suggestions..and Paul and Steve had severaI . The design knowledge of the staff and their attention to detail impressed me. Paul actually was closing when I walked in, but took the time to hear my thoughts. He listened to my vision and then offered a few suggestions which were key. I needed the jacket urgently within two days, and Paul and his buddy Steve came up with a simple, flawless design. 24 hours later, the jacket was ready, complete with a stain removal Paul noticed when I brought the jacket in (no extra charge!), The very the low cost for this design wowed me! Needless to say, the jacket looks amazing and my son-in-law loved it. Graphic connections is the real deal! Friendly, courteous and talented staff all with a great sense of humor and design! Thanks a million...
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