Work 'N Gear — Local services in Watertown

Stars are for how the Store is clean and organized for how small it is and amount of product. Although, They don’t offer student discounts and upon checking out. The cashier accused me of stealing. I came into the store in navy scrub bottoms. Due to leaving my college clinic site. Needing a second set for my rotations. I put a set of the Skechers brand on the register and a single pair of scrubology asking if they are cheaper than marked. She didn’t bother to scan but bothered to say to me “you still have a pair on”. If I did not need these scrubs in such a short notice, I wouldn’t have even bought them. I honestly hate that I had to buy them and I couldn’t have waited to get to the dedham...

I would leave 10 stars if I could. So long story, I bought shoes that felt great at first try, I’m an electrician so I’m on my feet all day. The shoes were about $150 and after about 2 days my feet started to hate these. So I exchanged them and they took back the shoes even though I had used them at work for about 3 days. Then I got a slightly more expensive pair from them, also loved them at first try, but realized they were a half size too small and I went back to exchange them. I would be considered a bad customer and they still went out of their way to make sure I had the perfect fit. Customer service is out of this world. Will no longer shop anywhere else!...

Amazing. They let little 17-year-old kids run the store with no manager. There called up the kid can't even tell me if he's in the Watertown mall plaza. Clearly they are, and it was a reasonable question. But the kid doesn't even know where his job is located. And they got an answer in the phone not to mention this little ignorant. 17-year-old attidude, the manager ought to be fired. But of course, the manager is not there. According to the seventeen year old general manalet's hear who...