Timeless Ink LLC — Local services in Wausau

0/5 stars

My family scheduled small tattoos for 4 people. We brought the exact designs we wanted on four separate pieces of paper - only tracing needed from artist. The artist did not introduce herself when we walked in. We overheard her discussing with her grandma if their designs weren't good enough, we could leave. We then listened for 15 minutes as she and her grandmother loudly argued about her boyfriend and a hickey she had on her neck. At one point she walked out of the back room, then went back in to argue more. We only learned her name was Lily because of her grandmother arguing with her.

It was extremely unprofessional and disrespectful of our time. It was not appropriate to have an intimate family discussion, loudly, while customers sat waiting for their booked appointment to begin. We sat in the waiting room for over 15min+ waiting for an update or some communication from the artist. We walked out because their loud argument was extremely uncomfortable, it only continued, and the artist paid us no attention. There was zero customer service and the behavior was completely unprofessional, unacceptable, and disrespectful.

I highly recommend against this establishment if this is the behavior of the staff and that behavior is not remedied. The below review from another family member and the reply from the shop demonstrates a lack of care for customer service and lack of accountability for unacceptable behavior. No apology for the situation was given, but rather the behavior was excused and justified in their response, further demonstrating the breathtaking inanity of...

I’ve gotten 6 tattoos from this place, all by Josh. Josh is highly skilled in tattoos colored or not, he charges less than what he deserves, his quality is A+ grade. Hes flexible on prices and will work within your budget. I unfortunately haven’t once tipped him on any of my tats because all my tats were gifts so I only had so much money but that hasn’t stopped him from providing grade A tats & working with me. He provides the aftercare wrap and even upped the wrap quality sense I’ve been there. Youll get to know his family there as his personal family is usually there and they’ll greet you with open arms making you family as well. Listen to music while you get your tattoo as you enjoy the LED clouds on the ceiling. Talk to Josh on the couch & talk about life while he waits for his next client. If u want exact tattoos that you see online, he will copy paste them right onto your body! From face tats to microscopic tats to the variety of colors & different shades of colors..u won’t go wrong with this place. Highly recommend Josh,...

Everything about Timeless Ink is perfect. The artists are friendly, accommodating and experienced. Feels like home walking into this shop and I know whatever I request will always be delivered. Their ability to work around schedules and tattoo when YOU want it done is unlike most shops in the area. Above everything else the art and tattoos coming out of this shop are exceptional, I will never go to another shop. I recommend anyone looking for a high quality tattoo to look into Timeless Ink, they will...