Baskin-Robbins — Restaurant in Wausau

I go there often and each time it was always a great experience and never given a hard time. This time was surely different, employe was nice but unfortunately my drink had actually sugar lol and not syrup. Was very confused as to why she asked if with sugar lol I’m sure just miscommunication or just maybe a long day for everyone. Also was never given a bag as I ordered a few items but usually they are pretty good with packing up if a few items on order. Learned my lesson to always ask for spoons because they were missed last couple times. Again it’s always been great and just a few things mistaken and donuts being hard but always good spot to stop by and enjoy, I’m sure if I said something it would have been fixed but didn’t want to make a minor problem for anyone who...

Today was my first time in this Baskin Robbins to pick up a Cake that my daughter-in-law ordered. The young man asked ME if it was paid for online. Shouldn't he know that? There was one employee standing around not doing anything. She should have been at least cleaning while waiting for a customer. It was so terribly dirty in there that I probably won't go back. Hopefully this was...

I just ordered a small waffle cone with chocolate ice cream. I got a perfectly round scoop of ice cream the size of the scooper that tasted like a berry flavor in a huge stale cone with the bottom broke. I literally threw it away it was so gross!!! The water the scoopers where in probably hadn’t been changed in a few days. I will not be back, I’ll go to Culver’s...