Atlantic Marine — Local services in Waveland

I had a horrible experience with this place. I drove over an hour to have my motor serviced and diagnosed and got nothing but excuses as to why they didn’t want to work on it. I was very polite and got nothing but rude service. Emily, the owners wife was absolutely horrible. Very rude and poor customer service. I don’t believe I ever got one response that wasn’t a smart remark. I explained to them that I had to drive over an hour to come to them being the I have a Honda and they are a Honda dealer. I was told they’d take care of me and that is the exact opposite. I even wrote a list of key points for them to go over. The “owner” called me and said the things that I wrote down weren’t even important and wasn’t going to be bothered with fixing it. Again very unprofessional and unwelcoming. I do...

Brought my boat in for service spoke to Allen . He was very polite, patient and very professional on the phone. Schedule the appointment and mentioned I needed to go to Mandeville to get my boat trailer, since he lives there OFFERED to pick it up and bring it back to BSL . What boat repair shop does that these days without knowing you ? Thanks Allen!!! They serviced my boat during the time frame they mentioned and got me back on the water!! Thanks again to Atlantic Marine, the techs who serviced my boat and especially Allen who went above and beyond to make it happen with a 5...

Worst customer service I’ve experienced. The lady working there is the biggest case of sales prevention I’ve ever experienced. Walked in with cash in my pocket to buy a boaton whaler super sport boat they were selling for a customer and was told no. “Had baseball tonight”. Asked for an appointment tomorrow (Saturday) and was told no “had baseball”. Even though their website says Saturday appointments by request. We all know baseball doesn’t take all day. Are these people in the boating business or baseball...