Wachy Smoke & Vape - Smoke Shop Texas Tobacco Shop Waxahachie — Local services in Waxahachie

I went to this smoke shop on Christmas Eve and I bought the 3 G keef pre roll. I didn’t get a chance to smoke it or atleast attempt today 12/29/23. The joint was so stuffed that me and my wife couldn’t get a proper hit off the joint. It just kept burning and burning. After a few tries I put out the joint called this smoke shop and I told the guy about my issue he responded back very dry “we don’t refund or anything for other companies products.” I said “okayyy… what’s about you guys as a smoke shop do y’all do anything to Help your clients out when things like this happen?” He answered “No.” I recommend y’all go to smokes & edibles they will treat you right. Will greet you at the door and TAKE CARE of you even if a product THAT MAYBE WASNT THEIRS IS DEFECTIVE.. they will still take care of you. Sorry for cheating my on you smokes & edibles. Y’all need...

Was sold a defective item & this store couldn’t care less. They weren’t willing to even switch out the item for one that works. I’ve only had one experience with them & it is very clear they only want money & don’t care about customer satisfaction. I only came here because Smokes n Edibles was closed; they have never done me dirty & make up for any issues with their products. I bet this store 5 star worthy when there isn’t any issue with your payment going through or what they’re selling works properly. How they handle issues with their products is sad. Do better for your future...

I came in last night and dude there was super chill and handled exactly what I needed with care. The environment in there is super cool and mellow, the artwork is absolutely beautiful and the overall layout of the shop just makes sense. You don't have things in places it feels like it shouldn't be. 10/10 from me. Also is there anyway I...