I wouldn't even give this place 1 star—if I could, I'd give 0 stars. I ordered several items through my son's school's PTA, as I have done for the past 3 years. This year, three items arrived with defects. We received the items in November, and I immediately reached out to the PTA. They informed me, "As spirit wear is ordered directly from Game Day Sports, you will need to contact their customer service regarding this matter."
Unfortunately, this company doesn't seem to understand what customer service is. I emailed Game Day Sports on November 20th and didn't receive a response until December 24th, after three follow-up emails. When I initially contacted them, I had already emailed photos of the defective items. I was later told by JoMary Geng that I would need to drop off the items at their Wayne, NJ location. However, due to unforeseen circumstances, I was unable to do so.
In February of this year, when I reached out again, I was told they could do nothing about it. I wasn’t even asking for a refund—I simply requested replacements for the defective items, which are still unused. The owner, Rich or Richard, was extremely rude. I highly recommend avoiding this place. There are plenty of other printing companies out there, and we have choices. It’s not worth giving this business your...
Read moreI was absolutely wowed by my experience with this company. The team is not only friendly, personable, and professional, but also incredibly knowledgeable. Their products are top-notch in terms of quality. As a new small business owner, finding a trustworthy company was a daunting task, but this company exceeded all my expectations. Their attention to detail, impeccable timing, fair pricing, unmatched creativity, and expertise left me speechless. Working with Jessica was an absolute pleasure; she’s a gem! She patiently addressed all my inquiries and went above and beyond to grasp my vision, needs, and expectations for the products. Despite simultaneously starting two other projects, they flawlessly managed everything. Thanks to their exceptional service, my first launch of Team Gear for my dancers was nothing short of perfect. I’m beyond impressed and can confidently say that I’ll be a...
Read moreOur municipality has been utilizing Game Day Sports for many years. We are always extremely happy with their service, artwork and uniforms. I really wanted to send an extra high five to them for our most recent order...shirts for a special services children's program. We gave Game Day such short notice, but in less than 7 days I received all the participant and volunteer shirts and they were absolutely beautiful. The children loved them. Thank you from all of us. Not many, if any vendors can turn around an order like that. Their spirit wear stores are also amazing. Thank you for making our jobs easier every year. Your patience and attention to detail should put your company at the top of...
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