Zaza Ink LLC — Local services in West Boylston

I’ve gotten tattoos here since I was 18, I’m 21 now, and my first three tattoos were great. I got compliments on all of them. Will, Soldano, and Erik did great on those. I really enjoyed the comforting and welcoming aura they have that I stayed loyal to Zaza for all my pieces! :)

However, I went for a tattoo over a year ago and it was really bad. The lines were not straight nor cohesive and the image itself looked confusing, it didn’t look like the image I sent in. It ruined my confidence truly because it’s a fairly large tattoo. I went back to get it redone because I wanted to give them grace since my first three were amazing, but it doesn’t look any better. I am very embarrassed of the tattoo and I wear long sleeves everywhere I go because it is a large piece on my tricep. Because of its size and how random the artist made the image look, it is hard to find ways to mask the tattoo or at least take attention away from it. I got the tattoo with a friend too because we got similar ones, and she’s looking to get it removed. The lines are not straight, they are blotchy, it doesn’t look like the image we sent in, it looked like a child drew it on. It sounds mean, but the ink is on our skin permanently and we paid for it. The artist was sweet and we chatted it up both times I went to her, but her work on my skin ruined my self esteem, and my friends. I know that everyone starts somewhere and not all skill sets are the same when starting, but I feel as though there should be some sort of compensation for how poor the piece came out.

03/17/25 Update: After posting the review, the owner, Joe, called me the day after to come into the shop to talk about what I had going on my arm. He was very understanding and laid out my options as the shop offers a guarantee on their tattoos. They were willing to pay out of pocket for each laser removal session until I was satisfied, or offered me a distraction piece to take attention away from the original tattoo that I am unhappy with. Because the tattoo is very thick and dark, I opted for a distraction tattoo because the laser option would go over the course of a year+. They were overall very helpful and understanding of my concerns and I am very grateful that a shop was able to reach out to make things right, even if it was over a year later. I went for a consult with Will and he was also very patient with me, as finding ideas for a distraction became difficult due to the size and thickness. He was eager to try out new ideas to cover up/distract, and he didn’t stop curating sketches until I was satisfied with the distraction. It made me feel relieved that he wanted to see me happy with the sketch first, instead of slapping something random on my arm and calling it a day.

I have the appointment for the distraction tattoo coming up on the 21st at the convention, and I can’t wait to be confident in my own skin again. I also want to mention the accountability that the shop has, to reach out and make things right with me, whether it was dropping thousands on laser sessions, or giving me a tattoo...

From my first hour of work to my goal of being 95% covered, ZAZA has been there to guide me through it all. You know Ive always envisioned a place where you are welcomed by smiles and talked to like you are family and let me tell you that ZAZA is the place. Here at ZAZA you will acquire top notch work by top notch artists.If its your first time they will sit with you and make sure you understand everything you wish to know and no questions go unanswered. At ZAZA they create a unique experience for you and treat you how you should be. I have had all walks of life come up to me to give me kind words on my tattoos, and ask where I got them. Not joking maybe 3-5 people ask me about the work every single day in which I proudly wear on my skin. They say to me “ wow, i have never seen tattoos look so clean, flow so smoothly and look so professional.” Zaza has many artists that will be able to cater to your every need and if you choose zaza, you may never walk out again. They are that good, and the environment and experience is that unique and nothing elsewhere can even compeer to Its going to be one of the best choices you could ever make for yourself if you are interested in body art or piercings. Both William and Brian S have been working on my body suit and I couldn't be more honored to have it being done by those two talented artists. I think I have some of the best work around and I owe it all to ZAZA and the amazing artists...

Don’t waste your time or money here. I’ve been to Zaza on 3 separate occasions, all for tattoos. The owner is extremely perverted and inappropriate to both costumers and staff. When I got my spine tattoo, he kept insisting on adjusting my johnny gown so that my back was not showing. He let an apprentice, Sydney, do my upper arm tattoo, which she completely blew up and smudged out. I wonder if she did this intentionally due to the fact that she had some sort of personal vendetta against me, claiming to other staff members that I was “obsessed” with her, mind you, I was open and expressive to her about my relationship with my boyfriend at the time. The whole thing was super weird. Anyways, I needed to get that ink fixed at a different studio. The last thing I’ll say, what REALLY did it for me, was the tarot card. The woman Sarah who did it was clearly inexperienced, and no longer works there, but she did an awful job, you can’t even make out the leaves and the flowers on the card…I’m so disgusted and disappointed with this one, it has caused me so much insecurity I am going to get it laser removed. Zaza ink really gave me a run for my money, 10/10...