Rent-A-Center — Local services in West Monroe

Item was previously damaged, was told we would be set up on a plan to pay off within 6 months to get the discount and to have item payed off before I would be going on unpaid maternity leave. Approaching our 6 month term I was told that was Not the case and there is no such payment plan, so I was paying 50$ a week and still owed for another year! Then as I was on my maternity leave I tried to pay one month as a monthly payment at the end of the month and they refused to allow me to do that, kept calling me even though I had been very transparent with them throughout the process, they even came to my house for payment.. I was not even a month behind! The customer service was so terrible, this was one of the most stressful, awful experiences I've ever had. Definitely recommend going...

Ok I need help understanding something...a friend told me that rent a center has a frame for a twin size mattress that would eliminate the need for a box spring. I went to the store and told them that I wanted to rent to own one. The man told me that unless I bought a matress he couldn't sell me one. Then he told me that if I paid cash for it he would sell it to me for 81 dollars??? I didn't have the money at the moment. My family memberwent in to payon her account.she knew I needed one so she added one to her account for me. $13.01 biweekly 6 mos. Same as cash.total price if i.pay it off in 6 months $120 dollars. What am I missing? How is 120 the...

The worst store ever!! The customer service there needs improvement the manager Nick I think anyway he needs to be replaced because why would you talk to a customer about another rent a center store bad and then he/she lied about the bed I wanted Saturday then got there Monday for him to say it's been taken even though I put $10 to hold it and lied about me getting approved the whole time I was approved. The people who work here does not greet you when you come in it's a negative energy store you have workers that rather be on they phone then help a customer, until y'all get this store together I will not be returning there!!!!! The...