Norman's in Pottstown is one of the best merchandised Hallmark shops that I have visited since moving to PA. -Plenty of parking and conveniently located off of 100-
Tara greeted me, welcoming me in a relaxed and friendly tone as soon as I stepped in. I mention this because after dealing with retail hell for the holidays... loud and chipper/ high energy greetings have no place in polite society. There was never any pressure or the feeling that I was being stared at when the store was quiet. Check out will require patience as their point of sales technology can be sluggish so plan your visit, don't try to rush it. Make sure you sign up for the rewards program if you...
Read moreToday of course I went in to shop for mother's day gifts and all of the sudden both employees continued to watch me through the store with my toddler. I felt like a target, uncomfortable, and unwanted. Then as I approach the counter it's the unprofessional "how can I help you." I mean you couldn't ask me that as you kept your eyes on me through the whole entire store, ok. I truly didn't even finish my shopping there. I have never felt so racially profiled but it isn't the first time this has happened in this store but it will definitely be the last time. Beware...
Read moreVisited this location twice, and both times, the older woman at the register was rude, condescending, and displayed borderline racist behavior. The second time, she was warm and friendly to the woman ahead of me, but her demeanor changed entirely when it was my turn—she became passive-aggressive with a clipped tone. I check the reviews and see I am not alone...for the sake of this...
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