Garage Man — Local services in West Sacramento

I purchased what was advertised as a “good, normal working condition” engine from this company for $950 (including shipping), confident it would replace my worn-out motor. Upon installation, the engine would run—but it wouldn’t actually drive the vehicle. After troubleshooting and paying an additional $900 in labor costs to have it installed professionally, I discovered that the part they shipped was defective and the crankshaft was bent meaning that it was in a previous accident.

When I reached out for a resolution, the company acknowledged their mistake—but only offered a $480 refund, leaving me out $1,370 for a non-working engine plus labor I never should have needed in the first place. Their “partial refund” barely covers half of their own advertised failure, and I’m left footing the bill for both their bad part and the labor to install it.

Buyer Beware:

Misleading Advertising: The engine was not in “good, normal working condition,” as advertised—it only ran in place, unable to drive the car. Hidden Costs: I ended up spending nearly $2,000 total (engine + labor), only to receive a refund that doesn’t even cover the engine price. Poor Customer Resolution: Their sole solution was a token refund that fails to take responsibility for their defective product or compensate me for my wasted labor costs. I contacted them repeatedly to negotiate a fair settlement, but they refuse to cover the full cost of their error. I’m posting this review in hopes of getting the company to reconsider and refund the outstanding balance, and to warn other customers: don’t assume “good condition” means a properly working engine and to not trust this company for any engines or transmissions as they will scam you and give you a partial refund and cause you to junk your car.

I will revise this review if and when the company issues a full or more...

Well I never really ordered too many parts online before this is kind of new to me but I was told that certain places had access to parts for specialty cars like my Mercedes so I started searching on eBay and ran into some parts I desperately needed for my car I sent some notes to the owner garage man and to my surprise he responded back gave me advice on Parts I may need or not need what to look for I had no clue what I was doing so it's very handy and useful for him someone who knew that industry in the parts to help me get what I needed and get it quickly I started this process about 4 days ago and I've already received two shipments of what's probably going to end up being five or six shipments but I should be able to get my car back on the road by the weekend with the parties sent me already thanks garage man you going to help me get my car out of the garage and back on the street have a great day this...

They sent me a video screen that clearly was in a fire, is this for real? On a side note the tracking and updates were great, but excessive. After the second screen was not correct, I attempted to get the parts I had ordered elsewhere, they offered a refund….except I never got it. Stay away all they care about is your google review. Update 4 months later still Waiting for my refund….. One year update, they still have not refunded the money, after sending another wrong screen. To the owner that replied …. Nothing caught on fire this is the unit you sent me!!!! First one was burnt, second one was wrong part number! I don’t know how else to explain. You guys are crooks, send a return label and I can return these two wrong parts. That car...