The Fix - Phone Repair, Tablet Repair and Accessories in West Sacramento Walmart — Local services in West Sacramento

I am writing this review to commend Sherry for the exceptional customer service she provided. From the moment I first interacted with her, she was a beacon of professionalism and efficiency. I was facing a complex issue with my account that had been difficult to resolve, but Sherry approached the problem with remarkable patience and a clear, can-do attitude. What truly set her apart was her proactive approach. She didn't just follow a script; she listened intently to my concerns, asked insightful questions, and took the time to fully understand the situation. She not only resolved my initial problem but also went the extra mile to anticipate and address a potential future issue, saving me a great deal of time and frustration. Her communication was impeccable—she kept me informed every step of the way and made me feel like a valued customer. Sherry is an absolute asset to the team, and her dedication to providing outstanding service is truly impressive. I highly recommend her to anyone seeking...

DO NO COME HERE I REPEAT DO NOT COME HERE! I first came here to get my screen fixed. Awesome, right? NO SINCE I HAVE TAKEN MY PHONE HERE MY PHONE WILL NOT CHARGE!! Came in for a screen left with faulty charger port. Take it back and of course they'll fix it right? WRONG!!! We took it to get fixed and of course a week later the phone wont charge again. SO OF COURSE WE TAKE IT BACK THEN BOOM YOU WOULD THINK IT WOULD BE FIXED. OF COURSE NOT! So over the course of the last 3 weeks we've taken the phone in the get the charger port fixed and guess what THE MAN WHO IS ONLY ABLE TO FIX THE PORT HAS NOT BEEN THERE! AND THE GIRL AT THE FRONT SAYS SHE DOESNT KNOW HOW TO FIX WHAT HE DID!!! SO WHY IS SHE THERE? EVERY SINCE I TOOK MY PHONE HERE TO GET MY SCREEN JUST THE SCREEN NOW MY PHONE WONT CHARGE!!!! GO TO A HOMELESS PERSON BEFORE YOU...

Only the bottom half of my S23 Ultra Screen would regester finger touch input. Looked like I was always trying to solve a futuristic puzzle trying to navigate through my phone trying to get the screen to rotate in such a way to perform the most basic of tasks.

Everyone else was talking about $350.00+ to replace screen and this place quoted almost $100 less then every other shop I called. They were able to get it done while I shopped at Walmart and the phone hasn't had a problem since and works like...