Target — Local services in West Whiteland Township

My partner and I went in for a ps5 today which I had called ahead about and didn’t ask to have held for me bc I kinda left the call in a hurry. It was about 3 or 4 hours after the call that my partner and I showed up and went to the electronics department, where we were very swiftly asked “are you finding everything alright?” I had told them what we were there for and turns out, they were the one that had helped me on the phone. They greeted us with a smile, and a bright attitude that made us both smile. Sadly, they weren’t wearing a name tag, so I don’t know their name. They presented feminine. They, were very happy to go and grab the ps5 they had saved for me. (Without having requested it) while waiting, and older man at the counter at the time asked if we were being helped and by who. We said they didn’t have a name tag, and told them a little about them, but not much info. The man had called out their dead name (we believe it was Evan, so sorry to have to say it here) the man had called it out on the radio about 3-4 times with no response. Before we said something, the person that was grabbing the ps5 came back with a smile. As they were saying they’d help check us out, the older man came and took the ps5 from them and said in an annoyed tone “I got this taken care of” once it was taken from them, they had we’re obviously not happy about that for a moment, but very brief, and returned to us with a smile, apologizing, and wishing us a great day. We thanked them, and were very happy with their help. They have a smile that’ll brighten your day. The older man needs to be spoken to about that. Seriously. But person A? Great person. 5 stars...

This is why you should never trust this company, And may I also say you’ll probably see a generic response asking to contact the store but do not believe it because they will not resolve a thing. I had sought online yesterday Saturday 1023 2021 a sale on a tablet that was not available for pickup At any of the nearby stores to me I drove to the closest store and they did not have any in stock although online it said limited availability so then before driving to the for the store oh wait for me I called them and was quickly told they were out of stock however today October 24 online they were available at that store when I went to that store they had four in stock and when I asked how come they weren’t available yesterday the person told me that they did not unload any of those and that they’ve always had them but sometimes it won’t allow things to be picked up if the stock is low however after being told that you had none of them in stock the excuse was we’re shorthanded since when does shorthanded mean the employees aren’t supposed to do their jobs that’s only goes to prove one thing this was a trick and false advertisement they did not want to have you go into in person in-store purchase an item so that they can purposely keep their stores understaffed to save money they have never been hiring people they’re only trying to use all excuses in order to save money this is corrupt business and pro probably be deleted to hide the truth I will never ever trust this company again no matter white you’re nothing more than an overpriced Walmart and you’ll never be...

Typically have only had good experiences here, until the other night when I went in and discovered that "self checkout" is now closed for the first two hours when they open, and the last two hours before they close (8PM-10PM) in an effort to slow theft that happens most frequently at those times. I can understand that, BUT I ended up waiting in line for 20 minutes. They only had one cashier open and the line went through the woman's clothing department. The worst part- there were many employees walking around the store, stocking items, and yet no one thought maybe they should put another cashier on. I felt like I was at Walmart with how long I had to wait in line- I didn't have the time to wait so I ended up leaving without completing my purchase. Very frustrating to think if I'm going into target after work when I'm thinking I'm avoiding peak hours, I'm still going to have to wait in line for a while because Target decided not to prioritize their customer's experience. Very very disappointed- not to mention the poor elderly cashier who had to deal with the line of all those people by herself while there were 8+ 20something employees walking around the store stocking and doing who knows what. Target disabling self checkout during these hours now makes their inability to stop theft the...