AutoZone Auto Parts — Local services in Westfield

Terrible! Called and was on hold for 15 minutes before I proceeded to drive there and was still on hold when I got there. There was 1 person in the store. They come on the phone and say they are sorry they are very busy. I tell the guy I'm the one on hold and there is no one in the store. He says "oh sorry." He was slurring his words and looked like he was sleeping. I'm pretty sure he was high. I will never go here again or recommend this place to anyone. Go to Advance Auto they were very helpful and their service is alot faster and they are more...

I was just at Auto zone in Westfield on Main St. the two gentleman working were absolutely Amazing, Walter went above and beyond to help me get windshield wiper blades for my 2002 Ford F250 not only did he help me pick them out he also helped to put the wiper blades on due to the fact that the arthritis in my hands is horrible. He took the time to come out and put the wiper blades on my truck for me. I highly recommend Auto Zone in Westfield. I will not shop anywhere from my auto parts now because of how wonderful the service was...

Terrible Customer service. I needed help hoping they’d have the right tools to get a screw to come off so that I could put a liscense plate cover on. Kid looked at me confused and hesitant when asking. He came out barely put effort into getting it off and told me to get lube and different screws with a look like I was dumb... I was appalled… Went to O’reillys and they were so nice to take a look and came out and got it off with the right tool and patience with perfect and nice customer service👌🏼 Don’t come here for any...