Xfinity Store by Comcast Branded Partner — Local services in Westfield

I just had the most pleasant visit with Danielle at the Westfield location. She took the time to listen to my concerns and resolve the problems. She restored my faith in employees providing great customer service, going above and beyond. Definitely will return to this location while I would never go to the Holyoke location, it was the staff at that store who created the problems Danielle...

Today was the 3rd time in the last year I went to this store with a little problem, with my phone. The Staff has been very nice each time. They have not tried to sell me anything, they just solved the problem with my phone. It is nice to see some businesses still have friendly and good customer service...

My neighborhood switched to Westfield Fiber. Few weeks later, and now Comcast service in my neighborhood is perpetually impacted, down for hours per day, multiple days per week. We have been targeted for our disloyalty. Hey Comcast, my neighbors are the switchers, not me. Would rate zero...