Massage & Spa (Westfield) — Local services in Westfield

This place is shady. I booked an appointment for a couple’s massage and the woman on the phone told me they only accept cash. The price for a couple’s massage on their website is $100, so I brought $120 in cash to account for a tip. When I arrived, the woman at the desk told me that the couple’s massage was actually $120 and charged me up front. The service was not listed on their in house price sheet, however every other price was the same as their website. At the end of the massage, the woman asked about her tip. When I told her that I had only brought $120 in cash because the service was listed a $100 on their website, she pulled out a credit card machine and told me I could leave a tip on my card.

Additionally, the massage room smelled like stale cigarette smoke and tuna salad. The massage itself, however, was fantastic.

I am not upset about the final cost I paid for the massage, but I do feel like I was lied to about the price and taken advantage of so they could double skim tips. The only reason I’m not leaving 1 star is because the actual massage was great, but if you’re looking for an honest service at a place that does not smell like a smoking room at an interstate motel, go...

Very pleasant experience, I was looking for somewhere local that either took Walk-Ins or was available right away because my lower back has been bothering me for some time due to sports injuries.

She was incredibly professional, most importantly did a great job, the place was very clean and comfortable. The 1 hour was great as the girl worked very hard, I was expecting it to be a little more expensive but the price was great.. better than any of the other local places I had called or reviewed.

I highly recommend to anyone looking for a great massage, relaxation, and somewhere comfortable, most importantly it was pretty inexpensive compared to most local massage parlors. I will...

Definitely shady. Do not use their website as they told me it has not been updates for 4 years and the prices are WRONG. Also, really unprofessional with the way they speak via this google messenger thing. Very shady. Cash only as well, so I'm sure they're hiding bits off the books so they don't have to pay taxes on everything. Hard pass. I'll take my business elsewhere. Besides, not really trying to get a massage in a place that smells like cigarette smoke. At least buy some air freshener if you're too lazy to...