My elderly parents needed to buy my mom a new twin bed set after her coming home to recuperate post-hospital and nursing home. My mom, dad, and I went to the Westminster location so mom could try the floor model and make sure she felt comfortable and safe. We were greeted by Keith who immediately made mom feel secure in wheeling through the store in her transport chair (this was one of her first outings after not being able to walk or stand for about 5 months) and as she slowly was able to sit and lay on the bed with her mobilty limitations. Keith was right there to help and was so patient and so kind and helpful and also offered us a great affordable price for mom's new bed set (my folks are 93 and 94 years old and fixed income). I would highly recommend this store for it's terrific service, quality, cleanliness, and prices. It's not always common to find retailers who take the time to explain the products and also the company history (btw: this is a long time family-owned and operated business from the LA/OC area!) as well as give the customer full attention with a kind and courteous approach. Thank you HiberNation Mattress! When I need to replace my mattress I will be...
Read moreI just moved to the area a week prior to seeing this store. Upon entering I was greeted immediately by Gil, who gave excellent customer service. He took the time to show me around and explain to me the difference in the mattresses and prices, etc… After talking about my own needs and what type of mattress I like, I got a great deal on a great mattress and I’m extremely happy with how the overall interaction went. I usually hate shopping for big and expensive things because salespeople can sometimes be intimidating but I felt more than comfortable with Gil and his approach to it. He’s very understanding and friendly and he answered any and all questions that I had on the spot. A great experience and I highly recommend checking them out if you’re in the need of a...
Read moreFELT LIKE I WAS FAMILY HERE! Buying a mattress is stressful but the dynamic duo Kieth and his dog Max helped us through every step and answered all my anxious questions as we felt our way around the show room. We tried at least 5 mattresses before we found THE ONE and Kieth was extremely patient, followed us and answered questions and did not push us to buy. He reminded us to take our time because a new mattress is a 10-20 year commitment. We recieved a "better than tag" price and even recieved a free gift. Can't wait to come back and buy an adjustable...
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