Yashi Beauty Salon — Local services in Westminster

Save yourself the frustration and stay far away from this salon. I drove 40 minutes to see Kevin, and it was a disaster from start to finish. The front desk lady was rude — after I said I was here for Kevin, she stayed seated, said “ok wait a minute,” and started filing her nails. No eye contact, no directions, nothing. Only the younger receptionist finally offered me a seat.

Kevin was even more unprofessional. From the beginning, it felt like he didn’t want to do my hair because it would take more time. Instead of being upfront, he kept making excuses like: “because you’re late you have to wait for me to finish another 2 clients before I can start on you.”

On top of that, he made me feel ashamed of my own hair — even though he’s the one who did it just a few weeks ago. He looked at it in surprise (clearly not remembering his own work) and complained out loud that my hair was “too dark” and would take too much time. As a stylist, that kind of comment is not only unnecessary but also insulting. I came to the salon for help — from his own previous work — and instead I got judged.

When I tried to respond, Kevin raised his voice and said: “you just don’t want to understand what I’m trying to say… it’s better for someone else to do your hair.” He claimed he scheduled me at 11:45 but also had someone at 12:00 and another at 12:15. That’s not my fault — that’s poor scheduling. Mind you, I was only 10 minutes late and he was still working on another client. He couldn’t have started me on time even if I had been there.

I even had to ask him to lower his voice, but instead of finishing his client and calmly talking later, he kept arguing and eventually told me to leave. All of this happened with Kevin’s raised voice filling the entire salon.

This salon, from the front desk to the stylist, showed zero professionalism. They insult instead of consult, blame the customer instead of helping, and when their schedule is too tight, they find every excuse possible to push you...

I’m beyond furious with this salon. I usually trust Derek (Dong), who does an amazing job, but today my friend and I had to get haircuts from another stylist as Derek is on vacation, and it was an absolute disaster, AGAIN!! We wasted nearly 2 hours only to leave with uneven, sloppy, messy cuts that look terrible. My friend was furious, he didn’t even get a proper hair wash, and honestly, I am very disappointed and frustrated too.

This isn’t even the first time. Last time we also had a different stylist here (K) and had just extremely awful experience. It’s shocking that only one person in this salon can deliver quality work in our experience , while the others clearly don’t meet basic professional standards.

We’ve already told the receptionist, but let me be clear: we expect these mistakes to be fixed with NO CHARGES next time. We shouldn’t have to pay twice or waste more time because of the poor service we...

Don’t get me wrong, this place is amazing at cutting hair; very skilled workers. The reason it gets a 3 star is because the worker who did my hair thought I didn’t understand Vietnamese, I do understand Vietnamese but choose to speak in English. She was telling the other workers in Vietnamese there that my hair was dirty and stinky and that she had to wash my hair twice because of how dirty it was. Like girl first off it was not stinky nor dirty. Obviously my hair is going to be slightly oily because I didn’t wash my hair before going to my appointment because I knew they were going to wash it. The only thing I put in my hair was dry shampoo and I don’t think the dry shampoo would make my hair look dirty or even stinky. They should know even if they talk in a different language we can still understand what...