Kung Fu Tea Westminster — Restaurant in Westminster

This place has horrible customer service. I went to the shop today at around 5:45-6. The girl working during that shift has no enthusiasm, not even a smile, like she does not want to work. No greetings from her when I enter. I told her this is my first time drinking tea from this brand. When I pay for my drink, I ask how I can put points in the app. She said since I already pay, she cannot put the points in and said, "Maybe next time." Even after getting the receipt, she told me not to bother putting in the points because it will not work. She should have told me earlier about the point systems firsthand before I paid. Her attitude toward customers is very rude especially when addressing customers' concerns. I did not know how it work and specifically told her that it my first time drinking from Kung Fu Tea. I won't come back here again. Update: My order number is #130248859, Date: 9/4/25, 5:51 PM. Please look into this issue and train your...

This place has horrible customer service. Half the reason I love going to boba shop is the atmosphere and customer service, along with great drinks. But I can assure you that their customer service needs work. The staff there do not care and acknowledge you. So even if you are sitting or standing there waiting for 15 minutes. Which in my experience is a long time for boba shop, they will not check up on you to make sure your order is out.

The boba itself is way too sweet and soaked in honey. So even after reading this and you still want to go, save yourself from diabetes and get less sweet in your drink so it averages out. And don't get me wrong, I love sweetness, my favorite drink is a Wintermelon MT but, this one just doesn't work. The boba feels like a cavity in your mouth is the best way I can explain it.

Lots of other boba shops in close proximity that are probably better, I recommend going to that...

Welcome Kung Fu Tea to the OC! With many trail blazing bobba tea shops that has already set up shop over the years, it's late to the hustle but good enough to be another option. Go off peak to avoid any lines and parking frustration in this tight pagoda st plaza because the stress is not worth it. Those that know KFT from their Las Vegas spot, this one does not show cool old school kung fu flicks on the tube. Also ask for more tea and less sugar, because it tastes better and your dentist and doctor will give...