I have never had a problem here, great quality nice people. Had a few repairs done and only called to ask why the price was higher than I was quoted. For one of the items it was a difficult fix I am sure so I am not upset with the fee. However the other item a bracelet) was not a hard fix so I was floored that it was double what was stated when I dropped off. Turnaround time was quoted at ~14 days and I had my items back in less than 2 days. I am grateful to have my items back and appreciate his hard work. Just disappointed. When I called to merely ask, I was made to feel pretty awful even though I stated repeatedly that I was grateful and just was asking a few questions. Still scratching my head but highly recommend them for the quality of...
Read moreI had some repair work done to a piece of my jewelry and also to my husband‘s wedding band. I cannot say enough positive things about the team members that I worked with. They went above and beyond. And I do not think I received special treatment. Their customer service is just top-notch and I think that is their standard. It was a pleasure doing business here, and I highly recommend their service to anyone! Thank...
Read moreMy experience in White House Gold & Diamond was utterly fantastic. Megan and Corey are extremely attentive, caring, and diligent as it pertains to ALL customer affairs. They have jewelry in here for all people and budgets, and will seamlessly repair your jewelry for a very reasonable price. Do yourself a favor during the holiday season and hit White House Gold...
Read more