SO thankful to find this place. I almost never get to give glowing reviews on anything anymore bc everyone is such a hot mess at most establishments - not here! Having worked in a small IT company in the '90s, I know what knowledge should be available for easy fixes and how hard it now is to find. I drove an hour to this place for them to fix a $5 item that I knew would take just a few moments to do (fix a key on my older keyboard...easy on Youtube), after a Jacksonville shop refused to give me an estimate but told me its min. charge was $120 - you know if someone quotes you $120 to replace an old keyboard key that takes 3 minutes, that they are gonna totally mess up your computer. I knew better than to accept that. Thanks to a tip from my local Walmart electronics crew member, who told me she'd heard there was a really good place in Whitehouse, I found Laptops For Less. AWESOME! They not only fixed my single broken key (even though I had wrongly glued it back on - don't do that!) in just a few minutes, but they also have current and older electronics for sale (all that stuff that still works even though it's decades old, unlike the totally unreliable trash we have to buy now so frequently). From now on I will ONLY go to this place for any electronics/accessories needs. PRO TIP: I recommend calling before you go, to make sure that the person suited to the task you need, is there, since everyone has different specialties :). I learned once I was there that the person who had told me to come on up was exactly the person I needed to fix it, but if he had not been there that day I would have had to leave the machine, which would not have been feasible since I live so far away....
Read moreI live in East Texas and finding an IT place is hard. Without driving an hour to a big city. This place was in Whitehouse and after talking to her m on the phone I decided to bring in 2 of my laptops. As it turned out, Ted managed to get one fired up before I completed the paperwork. Then he explained to me about how systems do upgrades and stuff so I wouldn’t think it was broke again. It was at No Charge. My second laptop was an air book and he fixed that for me while I ran errands in town. He called and I went to pick it up. What he charged was so nice. His fee to fix my laptop was up there with what the bigger stores charged for a diagnostic. And, he had small tablets and laptops in there for sale that came with his assurances they were in proper working order. So, this guy in East Texas has a solid product and service to offer. I am really glad he is there and will definitely use him again. And again. Thank you Ted for not making...
Read moreDon't even consider looking elsewhere. I am writing this review on a laptop that was completely non-functional before taking it in to Laptops For Less. Within 10 minutes of being in the shop, the gentleman I spoke with was able to accurately diagnose the source of my problem. I dropped the laptop off the following day after 4:00pm for the technician to begin the repairs. I received a call later that evening that the work had been finished and would be available for pick-up the following business day.
What would have cost me well over $200 to purchase a new motherboard, the technician was able to fix for $75 in one day.
I would absolutely recommend Laptops For Less to anyone needing...
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