Hello Everyone ๐โโ I was passing through Pennsylvania making my way back to NYC.The holiday weekend was upon us and I was looking forward to Enjoying some well needed rest sometime with family and friends. And what better place to go and pick up some last minute Fireworks just right off the ramp on 78 East ๐๐ฅณ๐๐๐บ๐บ Entering TNT Massive FIREWORKS Building made me feel like a little kid again. From the moment you walk in you're well greeted at the door a very clean and professional setting. Everything I needed to know was well explained to me in the front great customer service. And if it's your first time there if you provide your email at the front desk you qualify for A Free pack of Roman candles๐๐with your purchase.They have a variety Of all types of fireworks You'll be blown away as too how many different styles they have. I also wanna say that i appreciate the assistance in the back. The 2 woman in the back that helped me figure out which was the best fireworks for young kids that was safe for them. If you're looking for FIREWORKS TNT IS THE place to Go! I George Foreman Guaranteered it. HAVE A WONDERFUL Memorial Day weekend...
ย ย ย Read moreI was triple charged for items that were supposed to be buy one get two free. I was 30 mins away from the shop by the time I realized. The store manager or sales person (Todd Bozes) expected me to drive back to get it corrected. Once I got to the store, instead of acknowledging the terrible customer experience or apologizing for the system error, he remained indifferent about customer experience. When I expressed about my displeasure about poor experience, he became extremely rude and raised his voice. At no point, he was sorry for poor service. Basically, their behavior indicated - the expectation is that the customer needs to check the bill because their system can wrongly charge you, and then you are expected to drive back (from no matter how far you are) for correction, you can't express your displeasure and lastly they don't care about your business. There are two other fireworks shops around the corner. AVOID this...
ย ย ย Read moreI would normally give this place 5 stars as I've been coming for years. This year was a very disappointing trip. I was walking around a store that was near empty. You couldn't take advantage of any of their deals because they only had 1 or 2 items in that category (who wants 6 of the same item). Come to find out, they had a huge shipment sitting in the warehouse that was not stocked on the shelves. While one employee was helpful the others couldn't have cared less, really. Ordering online was not option because none of the inventory showed up online. I understand many of the reasons could have been COVID-19 related but if you're going to have the storefront open at least have the shelves stocked. I would rather wait an extremely long time to have the full selection than to drive 2 hours and wait for nothing. I feel slightly robbed this year and didn't get the "bang" for my buck I...
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