Goodman's Jewelers — Local services in Williamstown

Very unfriendly service. I am just beginning a watch search and wanted to try out and measure the lug to lug lengths on various watches to see how they fit because I have very small wrists. I told the shopkeeper this and that I wasn't decidedly buying anything yet because I like to do lots of research first but wanted to check out her selection. As soon as it became apparently that I wasn't going to immediately buy a watch (I research everything heavily before spending money), she became very unpleasant to deal with and essentially kicked me out instead of being at all helpful despite having no other customers and nothing else to do. Would not reccomend supporting this establishment, and if my watch needs servicing I will absolutely send it out to someone instead of bringing it to them even though they are the only jewelry store in this small town and would be the...

Avoid AT ALL COSTS. RUDE. I went there to get the battery clip fastened on my fossil watch and I told the woman that I already bought and replaced both batteries in the watch. She said. “Well I have to charge you the battery change charge plus 2 dollars more since I have to go in there after you. It would have been 8.50 if you didn’t go in there yourself. “

I have changed 65 watch batteries and bands and have a collection of 200 watches. I had a hard time in the clip as the previous owner bent the clip and taped it.

Big mistake. The light no longer works and she stated she replaced battery for the time that was already changed prior to bringing it in and made that clear

Age handed me a broken watch with no light that worked prior to bringing in the watch.

She shouldn’t have charged and said go to Walmart to get your batteries changed...

Great selection for graduation gifts. They have a great selection of watches. I usually get baby gifts that can be engraved. If she doesn’t have something you need it only takes a couple of days for you to get what you need. Holiday time she wraps gifts for the customers which is one reason I like it because no one likes to wrap. She takes credit cards or cash. Repairs jewelry too. I find them to helpful with choosing gifts as well. This is the place when you give a gift from here it will be cherished. Marilyn works on Sunday’s she is also helpful. Can’t say...