HiLo House — Local services in Wilmington

So I waited a while to write this review - I've been going to HiLo house for more than a month and wanted to take the time to add another mega shout-out to this fantastic place! There's a good reason why HiLo house gets an overall 5-star review from so many people. So in this review, I'll describe why I love HiLo house so much and why this unique workout-set up has been working for me!

I moved to Wilmington mid-last year for a new job and was overall busy for the most part for the rest of the year. I maintained a gym membership, but getting motivated to drag myself to the gym at the end of a tiring workday was practically impossible. Even if I could get to the gym, it was difficult to think about precisely what I needed to do. The lack of a regular workout regimen was not particularly healthy, and I was looking for an instructor-led workout in a group setting (I'm an extrovert. I love people around me. LOL).

A coworker (I think he is sort of a friend now) eventually suggested HiLo house to me. It looked pretty enticing, and I booked myself the 3 classes for beginners and dived right in to check out what the hype was all about. And at the end of my first class, I was like, oh my! The first class set the stage for what I was to expect for the next several ones to come. HiLo house has incredible energy– it's a beautiful studio in a new building that features classes in a versaclimber or a megaformer. The workout types are either full-body cardio or resistance/strength training. I would note that the classes look deceptively simple, and they are really low impact but perfectly engage muscles of your body you never knew existed. After the first 3-5 classes of getting used to, I am enjoying HiLo classes to the core. The instructors change on a rolling basis and every class is unique in so many different ways!

What's overall exceptional about HiLo house is the combination of group energy (something is terrific about this), music playing in the background, lights dancing away to create this magical atmosphere and the whole workout scene orchestrated by an excited instructor – a combined thrill vibe that is bound to make you feel excited about life! I prefer evenings right after work to destress and honestly feel happy about doing something for my overall physical and mental well-being. And a few weeks in, I feel I can manage my energy better during the day, perform better at work, and sleep well. I look forward to my evening workouts – my only regret is that I didn't...

I was a little hesitant to write this review, however, I think it’s about time to speak up on some of the issues I faced while attending this facility.

For starters, I’ve been a member since June 2022. Paying $180/month and the staff couldn’t even get my name right. I decided to cancel my membership because I don’t feel comfortable paying any company $180 & they’re mispronouncing my name or calling me a completely different ethnic name.

The owner reached out & we had a conversation February 16, 2023. During this conversation, I told her I was recommended by a friend & she follows up with “Which friend? (inserts random black girl name)” .. as if getting my name wasn’t already questionable, she assumed all the black girls that go there must know each other.

I decided to give them one more shot on June 20th. I booked a class with a new instructor, there’s about 5 of us in the class & within 45 seconds of the class starting the instructor says “yesterday was a Holiday for SOME of us” “I’m not sure how I feel about that becoming a federal holiday” Mind you, I’m the only black person in this class. So to bring up Juneteenth & your feelings on it is completely inappropriate & unacceptable.

It’s very unfortunate because I actually loved the workouts here but I will be taking my money somewhere more diverse. There have been way too many issues at this...

HiLo House is THE WORKOUT you didn't know you needed. It is the best combination of high intensity, sweat driven workouts on the VersaClimber and the low intensity but high-return workout on the Megaformer. What makes HiLo house so special and really unique is the entire staff - they CARE and want to help you have the best workout and experience. They are client first - and, make you feel like you are part of the family. Maura, the owner and one of the instructors, has really done a beautiful job cultivating an environment where everyone is welcome, everyone has a great workout and everyone is treated like a V.I.P. I don't even live in DE, I live in Texas... but every time I visit my family in the Philly area I MAKE THE DRIVE to HiLo - its honestly the best part of my East Coast visits (besides seeing mom and dad!). I am also a certified Versaclimber and Lagree instructor - so if anything here's the most important piece you need to consider: I truly believe that HiLo is THE BEST versa + Lagree studio on the East Coast and honestly top 3 in the nation. I've been the many....