Huge shout out to Riley Feltner and Ryan Newsome. We had family decide to say with us at the last minute hor the holiday weekend. Our youngest just moved out and she took the spare bed. We were in a pinch. I looked on line and got an idea of what was out there in full size. Stopped by to see what they had in stock or at least what was at their warehouse. Riley wasn't able to get the mattress I had found on the web into the store in my time frame. He offered several different alternatives in my price range, non of which worked for us. I asked about upgrading on the mattress I was looking at and the price. With zero pressure from him on making the sale, he quoted me a price. I told him I would call or stop by the next day after discussing it with my wife. Stopped the next day and Ryan was working. I told him my name and he pulled out a detailed note on my previous interaction. We ordered the mattress from the warehouse. Ryan kept me up-to-date on the arrival of our mattress and pick-up availability. Communication was excellent during the entire process. I would and will recommend this store to my family and friends. This is the third mattress I have bought from this company but my first from this store. I will be name dropping Riley and Ryan's name for excellent service, before and after the sale....
Read moreI highly recommend the sleep outfitters located in Winchester, KY. When we came home from the hospital after giving birth to our son, our bed which was a sleep number made me miserable that night, I was in so much pain. We had been needing a new bed anyways. We found an amazing deal half off online, my husband went into the store to pick up one of the beds that we saw online. He received the best service, from the gentlemen at the Winchester location. He was able to show him what we wanted, pick out the bed that was the best fit for us from the ones on sale, and he was in and out in no time. The gentlemen was the only one working, but he provided 10/10 service to us! I am forever thankful as it made my recovery there on out so much better, as well as is very...
Read moreI just want to say that Lisa was amazing! I am so glad to have met her. She was thoughtful and was able to any questions we had. I hate going places where there are sales people for the simple fact that most of the time they're pushy, they see what you want and try to push you into a sale. We bought a new bed frame and Lisa and my husband went over the measurements of our new frame and the bed and what would work with it and what wouldn't. She also went over different quotes with us, because we aren't in a place where we can finance at the moment. I'm so glad she moved here and just so happened to be the person working when we came in. We absolutely loved Lisa and we will be recommending all friends and family looking for a new bed to come...
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