T-Mobile — Local services in Windsor

I was looking for some assistance from a T-Mobile a rep or someone in Management. So the store manager Sheena Burbridge at T-Mobile reached out to me and contacted me on a email format. I explained what was going on with T-Mobile that someone has used my SS# at a different store, so I need it the portal to be able to get information that I cant uptained on google search. So with her cooperation I can continue on the matter of fraud that has happened at one of the T-Mobiles. Im so glad that Sheena went out of her way to help me and guide me of where i can continue with my problem with T-Mobile. So If one of my 3.675 million viewers goes to the T-Mobile in Windsor VA. ask Sheena Burbridge, she is very help full on the needs you desired, the store is well represented, it has the proper POP, POS, the place is clean and organized, so if you are from Suffolk, take a 9 min ride and you be in Windsor. Visit the Best T-Mobile store so far. I visited 3 other stores and non of the other stores I received the SUPERB service that the Windsor...

I wish I could give yall more than 5 stars and this is why, I switched from AT&T to T-Mobile and had the pleasure of working with Molly. From start to finish, the experience was outstanding. She was incredibly knowledgeable, answered every question we had (and we had a lot!), and explained everything clearly without ever showing impatience.

What stood out most was her personality! she was friendly, upbeat, and kept the entire process enjoyable with genuine conversation. We had our two-year-old daughter with us, and Molly went above and beyond by engaging with her and even playing a game while we waited for my phone to transfer. Our daughter warmed up to her right away, which says a lot. Molly’s professionalism, patience, and positive energy made this the best customer service experience I’ve ever had. She is a true asset to T-Mobile, and because of her, I feel confident and happy about making the...

Hi, I’ve been in several times to the Windsor Virginia store, and I have to say this service is bar none , the best phone service I’ve ever had! The last time I was in , had Darcelle Brown help me and he resolved my issue very quick. Just wanted to give a shout out to Molly, Tiffany and Darcel. Thank you so much !! The staff is professional, and so kind and very helpful . I appreciate them taking the time so show me some info and set my sister and I up !! I appreciate their expertise. It’s amazing the difference from the training it appears that your team has , compared to other phone companies, the customer service that you have is excellent ! I’m so glad To have switched to T-Mobile recently. Thank you so much. Just wanted to give you guys a shout out. It’s very appreciated. Have a great day ...