Runnings — Local services in Winner

Ok. So today like many days my son and I went into Runnings, we found what we were looking for as usual. We then spent about 30 minutes talking to Mel about guns n 'Merica. A very simple conversation and I left contemplating a future purchase, after paying for my items of course. Fast forward 2 hours, my wife, daughter and I stop back in after dinner to price items for our place of employment for an upcoming event. I was smoking a cigarette and the visit wasn't going to last very long. Pulled the tailgate down on my daughters truck n enjoyed the weather.

A short time later a city police officer pulled into the parking lot. I waved as the officer is someone I consider a friend and he waved back. A few minutes later another officer pulls in. Hmm something is going on. A few minutes later my wife who is obviously upset comes out and says "they're accusing us of stealing".

Apparently my wife n daughter walk in and the manager, Russell Temple, starts following them with the camera. They walk 30 to 40 ft into the store and look at a couple ball caps. (Not what they went in for, but whatever) My daughter has a hat in her hand and there is a string hanging from the t-shirt sleeve she is wearing. (That she bought from Runnings I might add) she asks her mom to pull the string off as it's bothering her. My wife pulls the string off. They start looking at hats again. This is the moment Russell Temple says they stole "something" and calls the cops. In my life I've left maybe 3-4 bad reviews. The server of the dinner I ate before this visit to Runnings received a $20 tip.

My problem here is with the manager. For what reason did he start filming my wife n daughter? Did they "look" suspicious? He obviously starts watching them the minute they walk in. 30-40 ft. How long does it take a human to walk 30-40 ft?

The cops arrived and pulled them into the office they review the video, of course nothing was stolen. What the heck is this about. Humiliating two very loyal, regular customers without so much as a second look at the video? We laugh and joke with the clerks visit with the floor guys n gals. Very disappointed...

Afraid to sound negative. Typical big box store with eight departments and five staff on duty. However this place is clean and organized! Staff on duty were helpful courteous and knowledgeable!!! Total 5 star all the way!! Entrances and exits clean well marked. Check out lanes were spot on when requested for additional lanes to be staffed. Aside from having to walk from the back to the front of the store for that department. Dude was there in a jiffy and made it a very pleasant...

I just had the very BEST experience with Kristen at the Winner location. I have been trying to purchase a gift card for my brother who lives in Winner and for some reason the website would not let me ship it to me so I could include it in my Christmas package to him. Kristen went above and beyond with multiple phone calls and checking with management and corporate and took care of the issue! I am grateful for such amazing customer service....