Clark Floor Covering LLC — Local services in Winter Haven

On Monday, May 17, 2021, I called to check on the status of my vacuum cleaner that I had left on May 3rd for evaluation of needing a belt or repair. I called a week ago and spoke to Dale, the owner, who told me he thought all it needed was a belt and that he had ordered one for it and would let me know when it was ready. Since I had not heard anything, I called again and was told he was still trying to locate the special belt my Wind Tunnel vacuum required and that his supplier was having difficulty getting any belts at that time. I told Dale I would take my vacuum home but wanted him to keep trying to obtain the appropriate belt and to call me when it is in. Dale was very cooperative, and I believe, was doing his best to help me during this time of items being in short supply due to the...

A few years ago we purchased vinyl flooring for our bathroom which I installed myself. Owner gave me tips on installing. Good price, friendly service, quick delivery. Some time later we bought floor covering for our kitchen. The owner delivered it on his way home when it came in. A few years later needed a small piece of carpet padding to repair a small area where a dog pulled the carpet back and shredded the padding. Stopped by to see if they might have a remnant. The nice young lady made a quick phone call and was able to cut a small piece off a roll at no charge. Great...

I called in May of 2020 because they were recommended for flooring. Corey came out and "fixed" my floors and doors. I found one door leaked a week later and reached out, no one called me back. Then I found that my floors had water flooded under them once again because he didn't do the back door correctly either. I asked him to come back out and see the damage done and fix it, and he said no, he would charge me $75 to just see the damage done by his faulty work. Now I have to pay a professional who stands by their work to come and do...