GameStop — Local services in Wisconsin Rapids

Hello welcome to the world's largest video game retailer how can I help you

I want that video game right there that you have posters all over the store for

Did you pre-order

No

We don't have extras

Why did you sell them all is it that popular

No you just have to come in and pay for it weeks in advance and then come in again to pick it up when it releases we've streamlined the process quite a bit to make your life easier 🤣🤣🤣

You guys suck and I hope you keep closing stores all of them what a waste of my time stopping here before I go to Walmart right next door 😒

Also the employees get rude when I get rude with them about the store not having a game that just came out you're a video game store !!! That doesn't sell new video games that just came out !!!! Unless the ppl drive to the store before the game comes out and then again when it releases that type of business model is likely to upset a customer from time to time train them better so they understand why a customer might be upset in these situations and how to better handle them 100% you deserve your terrible rude employees and every rude customer that comes in

Oh also... every gamer thinks its messed up you have so few copies of newer games that you open new copies to put on the wall and then you charge the new price for them brand new means brand new in the retail world you idiotz synonymous with "unopened" you guys have sucked for...

There is a reason this place is going out of business. Bought a ps5 for $525 and did not know I was purchasing a GameStop account that was “free” because it gave me $25 off on spending $250 or more but when I came to return it, my return was $25 short. I did not ask for a GameStop account and I feel tricked into buying it. Then I call customer service and they act “stupid” and say they can return it in store. False BS so I moved on. Came in to use the bathroom and was told I couldn’t because there was stuff in the bathroom 😂. No customer bathroom. No heat for months so dress warm when visiting this store. The same ps5 I paid $525 for went on sale on Black Friday which was 2 weeks later for $375 then stayed on sale after that. What a scam! I know it’s my fault for not paying attention to Black Friday deals so there’s that. Only reason I was shopping here was because each $10 gift card I purchased I received $6 back in gas. GameStop won’t be around in 2026 and that’s...

Usually this GameStop is great. I asked to purchase a Coraline Funko Pop. The female with long black hair working said it wasn’t able to be sold yet but she could put it on hold for me for the next day. The day after the next day, I go in to purchase it only to find out the female coworker helping me lied about the “sale date” and just bought it herself. Super unhappy this happened. The manager did order me one, but it’s coming in next week Wednesday. Super frustrated people like this work at the establishment. Thank you for righting where your employee went wrong, but I can only hope she gets talked to and it won’t...