Rapids Outlet — Local services in Wisconsin Rapids

Bought a Samsung refrigerator from them, a couple months later the freezer stopped freezing. Contacted Samsung to have it repaired under warranty. Here to find out there is no warranty because we were sold a refurbished unit. We were sold a brand new unit with a couple scratches and dents, not a refurbished, so we were told. Glad we didn't buy the extended warranty they tried selling us. Called them and left a message and got no response. Wasted $1800 on a refrigerator with a taillight warranty, thanks. This is directly from Samsung We sincerely apologize for any inconvenience this situation may have caused. Please note that the model RF29A9671SR/AA with serial number 0EEH43BWB00393W has no warranty at this time. Unfortunately, the unit is currently outside the manufacturer’s warranty and we are unable to cover the cost of repairs due to the unit being refurbished.

If you wish to proceed with repairs, please be advised that they will incur out-of-warranty charges. Should you have any further questions or require assistance, please do not hesitate to contact Samsung Support. We are always here to help.

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If you need any household appliances, go to Rapids Outlet! We went there by appointment to look at a dishwasher. Jessica was very helpful and knowledgeable, and helped us get not only a great dishwasher but also a fridge. The prices were so great I couldn't pass the opportunity. We knew they were scratch & dented, but many of the items you really couldn't see any damage. Jessica and her husband were really wonderful, coming back later in the evening after we found a trailer, and helping wrap and load our new appliances. We are thinking we will go back for a washing...

We’ve bought multiple appliances from this scratch and dent company—most recently a fridge, and a washer and dryer set a few years ago. Every item has been top-notch in quality and performance, despite the cosmetic imperfections. The team is always straightforward and honest about what you're getting, with no pressure or gimmicks. They even helped us load the fridge into our truck, which made the whole experience even smoother. Highly recommend them for great deals and...