I will start this review off by saying that while I have not had any work done by this business, I had an experience recently where the owner, whose name I sadly forget, went out of his way to help out myself and my fiance.
On January 20th, we went to the philly auto show and as per usual we paid to park in the lot we park in every year. Long story short, the parking lot staff made it to where I could not get my truck out of my parking spot because they basically blocked me in. If I could find them on Google I'd blast them a 1 star review.
But when the man saw that was pretty much stuck, he offered help right off the bat and then he grabbed a tow strap and a shackle from the back of his gold colored duramax, and he hooked up to my truck and pulled my tail end to help me get out of the parking spot without touching any other vehicles. It's hard to give a good explanation of the situation, but it's strictly because of his kindness and willingness to help that we were able to leave that lot and head home
He told me the silver dually in the custom section was his and that he had a shoo in jersey. From my photos of his truck, I found his business page and now here I am.
The man not only helped big time, but he refused a cash payment from me. So I am here to say thank you again and to let all the people know that this is genuinely a good stand up dude running this business. His good deed that day is surely a testament to him as a person and as a business man.
I will be reaching out to this shop once I order my lift kit for my f150.
5 stars...
Read moreGoodies seems to be as good as you can get!
I had a recent great experience using Goodies Automotive Service for an emergency repair. My 2000 F350 front end started wobbling on the highway and I limped if off and wound up taking it to Goodies since they were nearby (I read the reviews for shops local to where I was and those that could accommodate a large truck and also were known for suspension repairs). The mechanics I normally use for my wife’s car can’t accommodate a large and heavy truck (crew cab, long bed, 7.3 engine).
I explained I was not in a hurry when I made the appointment, however Goodies took in my truck the very next day. That same day they informed me of what needed to be repaired, some necessary and others optional. The truck was fixed the day after that (front wheel bearings, one inner tie rod, drag link, track bar, adjuster sleeve, and front shocks). There was absolutely no pressure to do the optional work.
I had no expectation of this quick turnaround: made the appointment Wednesday afternoon, dropped off the truck Thursday and the truck was evaluated that day. The repairs were then completed by noon on Friday. Goodies made sure I was satisfied with the work and ensured that the steering wheel was centered after making all the final adjustments to the new components. Very good communication with everyone I dealt...
Read moreCheck engine light was on so I had it checked at the auto parts store and it was giving the code for the O2 sensor. I made an appointment with Goodies to get it checked out and confirmed that was the issue. Dropped of the car and waited for the phone call with the diagnostic. Instead, I got a call that says "Your car is ready. We replaced the O2 sensor. Your total $440." I'm thinking to myself, what ever happened to the giving the customer an estimate and asking if you want the repair or not??? This is waaaaay overpriced for replacing a sensor. The part itself is only about $50-$100; which means I was charged about $300+ in labor!! Maybe the message here is that they don't want my business? Either way, I won't be...
Read more