O'Reilly Auto Parts — Local services in Woodville

Clean store and friendly staff. They really do go above and beyond here. My car would not start, I did not suspect the starter because it just happened one morning and the starter was only a few years old.

Usually with the starter you notice it takes a while starting the car hinting at something, but not this time. Basically silent. Good battery, turn key and nothing. Just a click from the starter relay.

Checked everything up to the starter that I could until finally caving and pulling out the starter. Took it to the store and had it tested, tested good but since it was under warranty they replaced it anyway. While there the manager basically went down the line of everything from the ignition to the starter, even printing out pictures of the parts so I knew what to look for.

Put new starter in and it started right up... so the starter was the problem somehow even though only a few years old. So thankful they replaced it just to make sure for my...

This store needs new management and better trained employees. I believe they only hire friends and family at this store. There are 2 guys who work here that are friendly and knowledgeable. I no am not sure of their names. I know this might sound politically incorrect, but the women that work at this store don’t have a clue what they are doing. If their computer doesn’t tell them step by step what to do or what part goes where you’re stuck with them telling you “I don’t know”. Also I have noticed that there is a large population of black people in Woodville, Tx. I have yet to see any black employee working in this store. I say avoid this store because unless you get one of the two knowledgeable guys working at the counter the overall service is bad. It’s worth a drive to Beaumont,...

I recently ordered a cv axle from them using my vehicles vin #. I thought that by doing so I'd get the right part, but no apparently not. When I called to tell them it wasn't the right part , I was told it was that that's the only cv axle for my car and was told nothing they could do. So I called a Ford dealership to see if in fact there was no others made for my car Turns out there were 3 . I gave the dealership my vin# and they cross referenced their part number with Oriellys and was given the right part #. I called or8ellys back and gave them the right part # The person on the phone got very rude with me and finally looked it up. Well of course it wasn't in sto. ck. I had to wait 3...