Whataburger — Restaurant in Woodville

I just want to say I would absolutely give this place 0 stars if I could coming from a former employee. Many reasons why. Mostly because the management team is biased and they have favorites and they treat their employees like dog’s compared to them. I worked there for a couple week and I’m a very hard worker. They will take advantage of anyone like that because they don’t want to do it themselves. They also take advantage if your nice and respectful. They view that as a weakness I guess. Well to begin I’ll tell you right away in the first week I started to notice all the favoritism going on. From a manger that sits and eats fries in front of you and other food and tells you that you can have any of it for later as we are cooking it. To the other team leader Ryan never wearing his beard net until I walked in the door because I already had said something about it before that if he’s a “manager” or team leader whatever that he should be an example not the opposite. This happened several times including the last day I worked there. And the General manager would say something to me always first if I forgot for a minute after doing something off the floor then she would say something to him. Anyway if you’re threatened by another employee also they won’t do a single thing about it! Actually they will ignore you and smile while they ignore you…. And then if you do something they don’t like for example with Ryan… he threw a box on the ground on purpose and was telling the grill guy to pick it up because he’s the boss. (Mind you the other guy is black) anyway 20 minutes go by maybe after I tried to pick it up the first time and he told me no he wanted him to pick it up. So finally I kicked it lightly to the side and picked it up. Later in the day I asked again about writing a statement on the threat that was made to me and Ryan brings me in the office and says this exactly… “ by the way earlier when you picked that box up I wrote you up, but I didn’t give it to you. But it pissed me off because I wanted him to pick it up. But I just wanted to tell you that.” So yea that’s the most insane thing that they can tolerate violent threats but when you do the right thing and pick up the box he threw on the ground they instantly decide they want to write you up! Lol oh and the other day the general manager wouldn’t let me have my employee discount meal like her daughter the (other manager) did the day before. She said it wasn’t allowed and that I could on my break so I waited all day (haven’t ate anything) and she said I’d get a break after 2. Then around 4 she sent me home. (no chance to even get my discount or eat) I even went in about an hour early…. Also they yell at you for things other employees did or didn’t do. Every day I came in I would do my lists right away and sometimes no I did not know every exact thing (again I was only there for a few weeks!) anyway there are a few actually cool employees there that made my days a little better. And my hard work always went unrecognized with them… the first day at my new job they said something about appreciated my hard work 🥲 so that was refreshing to know there are jobs where you ARE appreciated! Anyway not recommended working for this manager team… most of the time I am not one to ever write a review or anything but I felt very disrespected and taken advantage of and I saw how they treat the other employees as well so this review is in hopes things maybe change for the better for them at least. Oh and if they say they are hiring you for full time don’t believe it because she hired me full time and cut me lower than 20 hours! I’m a single full...

This is the absolute worst Whataburger. We literally just spent over an hour and a half waiting for our mobile order. We placed our order online at 10:42pm. After calling the location when we arrived since the line was about 10-15 cars long, we were told that the lobby was closed so we had to wait in line because the orders had not been started. WE SAT IN A STANDSTILL FOR 1 HOUR BEFORE WE EVEN MOVED AN INCH. We couldn’t leave because we had already paid for the order. By the time we pulled up to the window, our order had been sitting on the counter the entire time and it was ice cold. We saw staff bring other vehicles their order so why couldn’t our mobile order as well? We sent the food back and that enraged the kitchen staff and even caused a staff member to slam our ticket on the drive thru counter. We did not pay to have cold food. It wasn’t even lukewarm but COLD. They tried to give us our same food but with semi hot fries. We spoke to 3 different managers and the last manager [Charles] was the worst manager I have ever encountered. His condescending attitude is the reason I will not be back to this location. He basically insinuated that it was our fault for placing the mobile order. He then tried to twist our words even more. I’m not usually a confrontational person but the service tonight was just beyond horrible. If you are not equipt to handle mobile orders because of short staffed then out of 3 different mangers, someone should be able to figure a better way to handle the situation. Avoid this location at all...

Worst Whataburger ever. Every time. I love Whataburger as a chain. Stop at them more times than not when traveling. Without fail, the one in Woodville is horrible at getting order right, giving you everything you paid for, and are painfully slow. Today I placed an order in the drive thru and my wife walked across the street to grab some groceries - she knows she has plenty of time since they are painfully slow. I ordered, finally got up to the window, and after sitting there for a while was asked to pull forward and keep waiting. Sure enough, my wife finished her grocery shopping and returned to the car while we were still waiting. We finally got our food and went on our way. Got to our property (20 minutes away) and we were missing one of our burgers. This had happened the previous time we went there so I called and spoke to the manager and was eventually passed on to the "GM". She graciously offered to give me a fresh burger if I came back or to refund me but only for the burger that they charged me for but did not put in the bag. Somehow she thought I should be thankful for the fact she would make me a hamburger, that I paid for, if I was willing to burn three gallons of gas roundtrip to go back and get it. Nothing for my inconvenience or their error. She ended up crediting my card for only the item they shorted me but would not comp the meal for my inconvenience. They lost a customer forever at that store. I will eat at other Whataburger stores because I like the food but this one does not get my...