I just wanted to express how amazing my visit here was with Edgar! I hope I spelt his name right. I went in at 6pm tonight with a charging problem for my phone. He assisted me with not only fixing the phone,but he also helped me with resetting my pin on my dead phone. He was very patient and even offered to help me past closing. It took only to 6:58 lol. Nevertheless going that far in customer service is rare.
I myself am in sales and can value his expertise in knowledge of the product and prices. He had an answer to every question I had with great accuracy. When I do buy a new phone I will be going to purchase one here with Edgar! Make sure you do whatever you have to in order to keep him. He is a...
Read moreThe young lady working the store was fabulous. However, the issue I had with my purchase of a $ 900.00 Samsung phone was crazy. The customer service agency they have working for this company are incredibly ignorant and rude, and all should be fired. The only one who was able to assist me with my issue was the GM. Outstanding job. I would give both the young lady and him the 5 stars, but...
Read moreHorrible horrible horrible people in this store. I get lied to by multiple people and then get hung up on because i call them out on it. I should have just stayed with metro. This location has been a joke. Even the...
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