Out of all the times I've been here I've never felt so uncomfortable by the staff following me around in an adult store. I'm also a member online. My wife and I come in the store to shop regularly and I had a handful of coupons walking in that I purchased from the store and I'm being followed around and treated like as if I'm attempting to shoplift!!! A sales associate, Christina bounced back and forth from my wife to me asking if we need any help several times I was in the store from 1:50 p.m. to 2:20 p.m. and I thought about making a purchase but I decided not to because I felt harassed. I hope this is not your policy racially profiling black people who spend their money at your store.I will hope someone change this and you choose your employees wisely because looking at these comments this is not the first time this...
Read moreThe quality of customer service in this store has really went down. I use to love going in here the girls use to be very friendly and give you full demos of the products and toys (as much as legally possible lol) now they just seem really Blahhhh and unknowlegable about the toys. I purchased a $200 toy which I'll admit I should have done my research on first but didn't really get a chance to. The young lady seemed to know nothing about the toy except how to power it on. The instructions although obviously not her fault were plain horrible I called the next day to ask another young lady how to work the functions took her about 10 min to find the answer and even then it was just like more of an irritated than customer...
Read moreI was really scared to go in as a solo male. Took me 20 minutes to gain the confidence to go in and I walked was greeted by this sweet young black lady who calmed my nerves very quickly and was very very comfortable to talk with and she gave really good suggestions knew even the male toys what was popular. I settled on a "Torch Stroker" which was fairly cheap paired with some cleaner and lube. The store was empty so all the employees were really nice to talk with not weird at all. I'll be returning again for another stroker thank you to the employee who calmed me down and gave me the confidence to talk with her about...
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