Greek and Associates Veterinary Hospital — Local services in Yorba Linda

Don't bring your pets here if you value their lives.

I brought my rabbit here for her spay on recommendation from her old doctor last Christmas. (Mind you, the old doctor was not a rabbit specialist but did also recommend a rabbit specialist that turned out to be amazing.) Unfortunately, Dr. Greek here doesn't seem to know what he's doing. At check-in, the receptionists gave me forms to sign saying that the doctor had told me the risks of the surgery. I hadn't even met the doctor yet. When we met the doctor, he held my rabbit on her back (for non-rabbit owners, that's a no-no because it puts them in an uncomfortable trance that makes them think they're going to be killed.) He continued to hold her on her back for the entirety of my time there and my poor rabbit was obviously terrified. We left my rabbit for her surgery and were told to come back later to pick her up. When we did, they gave me painkillers to give her but no antibiotics or supplemental food. (Rabbits can be prone to not eating after their surgery so it is recommended to give them supplemental food. If they do not eat or poop for a day, they will likely die. Supplemental food by the way, is not prescription and easy to buy but only in the very few places that sell them. They wouldn't tell me where else to get some.) I insisted on them giving me supplemental food but they said no. Call them the next afternoon if she still doesn't eat. I asked if she had eaten at all in their care and they said no. Upon bringing her home, of course she still continued to not eat. I called the office the next morning and told them that she still wasn't eating and could I please pick up some supplemental food? They told me no again. It hadn't been 24 hours yet, so therefore her life was not in danger yet. (Their life can be in danger starting from 6 hours of not eating or pooping). They told me they would talk to the doctor and call me back. 24 hours after the surgery, still nothing. I brought my rabbit to the emergency clinic that night because by then, still nothing. She was lethargic and not eating. Turns out, she had a fever from an infection and a stomach problem from not eating. We eventually took her to her good vet and they gave us medications and supplemental food for her. It took her two weeks to recover when it should have taken 48 hours for her to be that much better. 2 days after my call for help? Dr. Greek's office called me to ask me how she was doing. By then, she could have died.

Thank you, Dr. Greek and associates, for giving me the worst holiday and one of the biggest scares of my life. Thank you for making me fear for my rabbit's life when all you needed to do was give me a bag of supplemental food. Thank you for checking in after the time that my rabbit would have died if I had listened to your advice.

I'm giving two stars only because they at least did the surgery well enough. But part of hospital's service is not just cutting someone open but making sure that they recover from it as well. Dr. Greek just could not do that.

Furthermore, is it not at all suspicious that all of the lowest ratings for this place are responded with the idea that the hospital doesn't have records of the patient? And that the responses are all copied and pasted? Wonderful job at righting...

In 2019, I had a great experience w/ this vet clinic. In late Oct 2024, I returned as my leopard gecko was lethargic and not herself. Upon examination, she was diagnosed w/ minor mouth rot and prescribed antibiotics. To my dismay, during her treatment the latter half of her tail became necrotic. Her tail worsened despite the antibiotic treatment and on Nov 13, she had a partial tail amputation. Upon picking her up, I asked the tech how long the tail would take to regenerate & was informed the tail would likely not grow back as this was a manual cut, not a natural drop. This was not explained to me prior to surgery, and I became extremely anxious how such a change would impact my girl. Leopard geckos need their tail for adequate fat storage especially during periods of brumation. My concerns had nothing to do with aesthetics. I called twice to speak to Dr.Mertz for clarity and instead a condescending vet tech called me back and chalked the entire situation as a miscommunication error. Rather than listening to my concerns, she treated me like a moron, as if I didn't know the alternative to surgery was death. I clarified that my unmet expectations were due to an absence of communication not “lack of”. Apart from being told to monitor the incision for infection, I was left in the dark. I did my own research and found a great exotic vet in Long Beach w/ 3 knowledgeable vets who addressed all my concerns. For example, I was told her appetite would be suppressed during her antibiotic treatment & while in recovery, it was best to place her in a hospital tank. None of which was mentioned to me previously. They also reassured me that apart from her physical change, her quality of life would not be impacted apart from extra feedings. During this time, her right eye was still squinting and the vet confirmed it was a lesion. The new ointment prescribed healed her eye w/in a week. Had it not been for my own due diligence & my new vet, my leo wouldn’t have fared so well post-surgery. All of this to say, in the future please be transparent w/ your clients and address the pros / cons including aftercare. This entire situation was extremely stressful, and the lack of empathy and concern was quite frankly egregious. My girl is 8.5 years old and up until 2 months ago, I had a perfectly healthy leopard gecko and now I’ve been in the trenches w/ her fighting for her life. I haven’t even received a follow up call asking about Ducky and how her recovery is doing. I am forever grateful the surgery went well, but no longer have the same trust. For these reasons, I will never be returning. Do...

It has taken me over a year to write this review because of the severe trauma it brings up. I began taking my first bearded dragon, Winston, to Dr Greeks when he was around 1 1/2 years old due to his leg swelling. I initially thought he had broken it, but I was told it was an infection. They prescribed him with antibiotics and I administered them to Winston for about three weeks. After no improvement, I took him back and they prescribed a new medication. After my fourth visit, x-rays, multiple medications, and poking Winston's kegs with needles they finally told me he had 'gout'. For the next three months I gave Winston daily gout medication with no improvement. I had a vacation that was 21 days long, so I boarded Winston with Dr. Greek so they could administer his gout medication. When I returned, the first thing I did was rush to pick Winston up because I missed him so much. To my utter horror, when they handed him to me he was ice cold, bone thin, dehydrated, and overall, looked dead. All I could do is sob and asked what on earth happened to him. The staff had the audacity to tell me this was the condition I left him in and took no responsibility for his condition. I immediately rushed Winston to a competent reptile vet, All Creatures Care Cottage, and gave him three days of emergency care before the decision to end his suffering was made. Dr. Greeks veterinary clinic destroyed my life for well over a year and I can still not look at pictures of my beloved Winston without breaking down because I left him to die with these awful people that dare call themselves 'vets'.

I am editing this review on 1/18/21 to ask why you found it appropriate to respond for a second time to my review, bringing this terrible experience back to the forefront of my mind. In the probably 6 times I took Winston to your clinic (he was seen by BOTH Dr. Moore and Dr. Greek) I was only ever told that he had gout, so I would love to know what two diseases/conditions you are...