Auto F/X — Local services in Yukon

It’s a shame you can’t give a 0 star or I would. Was excited to find a place that does it all just to be disappointed beyond belief. Went to have my dash cams hard wired. They were done faster than expected which is always good but they installed the dash cams knowing they did not work. Their excuse was “ we were already 85% done and would have had to charge you anyway”. I cannot return em because all the wires are ran and I’m not going to rip them out. 300 for dash cams wasted and 180 for installation of broke equipment. No one called me to say what was goin on so I could make a decision on what to do. If I had to pay for work not done would have been better than paying for equipment installation I can’t return. I did not stay and argue cuz I have PTSD from military service and cannot control my temper. So instead of getting the police involved, which is what would have had to happened, I left. One of the guys said “this is why we normally don’t install if it’s not ours”. Then say that before. Make me feel stupid cuz they install broke equipment. I know I’m just one person but they will not get my return business and I will tell all my friends who live in Yukon to somewhere...

---This rating is for my most recent experience(4/20/16). I have taken these guys 5 vehicles over the last 6 years based upon a reference. During those visits (last one in 2013) they did great work with great customer service.---

(4/20/16) I went into Auto FX around 10:30 am. I asked them if they would be able to remove tint off 2 windows and tint 3 windows today. The gentlemen working told me they could do it, quoted me $160 and said bring it in at 2:00 pm. I brought the car back at 2:00 pm amd asked how much time they needed to get it done as I would be walking to a restaurant and wanted to know how much time I needed to burn since I was on foot. I was told 1.5hrs. I returned to Auto FX at 3:17 and my car had not even been pulled in. I went in and talked to Billy and just asked for my keys. He was nice and apologized however that does not fix what happened nor change my current rating. I always referred people here but will not continue to do so unless something changes. It is sad too since they are a local Yukon company as I appreciate locally owned businesses.

I recommend Adam's or...

I had a great experience,I am a man of my word if a company does right by me I do right by them and show my loyalty and appreciation,so this review will encompass that,I had issues with a custom stereo done by custom sounds and tint,a tech named Josh Wadsworth who should not be working on vehicles or for that matter working with the public tore up my harness,tore up my wiring,put a radio mic behind the radio when it should have been located to where the driver could speak and be handsfree,auto fx went above and beyond redid my wiring,got my voltage from 2v to 14.4,tuned my radio and and helped me immensely and got me out in less then a day,this company and the techs and the owner I am proud to have taken the time on my vehicle and their patience...