Aaron's Rent To Own — Local services in Zebulon

I wish there was a way to click a negative star for this Aaron’s. I have been a loyal customer for a good while now. My wife called last Friday and was promised that they would be here today on Monday to pick up a living room set that I need out of the way to make my home life a little easier as I recover from Surgery that is being performed tomorrow (Tuesday). We scheduled multiple things around this pick up that are going to make my recovery as painless as possible. Well it is 4:00pm on Monday the store is informing me they are not going to pick this up till Wednesday, leaving me in a problem tomorrow when I come home from the hospital. The care and concern this store seems to have is on delivery and not service after the sale. To add insult to injury they lied to me and said they had been to my house. One thing you should know is I live in a gated community and the gate has no record of an Aarons truck entering. Now I am just a number on their books that is no longer of any use to them! It’s a shame customer service means...

I ordered a bed set and a couch set they put the nails in wrong and it made holes in my wall and they told me they can't do anything about it and it's not they fault it's the manufacturer fault for making the screws backwards but it you knew that you should have said something then they told me fix it myself but I had to pay to get it fixed not to mention they broke the dresser and get this I'm getting 5 dollars off it and it comes off when I get to the end of my lease not to mention they never help you with anything but will harass you for payment I'm ready to give...

I have been wit Aaron's specifically the one in Zebulon. I fell on some extremely hard times , backed up on my payments to for months and the manager Scott who is so kind and reasonable worked with me in the best of ways, never beat my door down or ring my phone off the hook. I went in today to start a renewal contract which not only allows me to pay if my merchandise in a timely fashion which will sky rocket my credit score!!!! I don't know about the other locations but Zebulon Aaron's will always be home for me. Thank you Scott for your patience and I. Give this man a...