Dar Bab Azzoun — Restaurant in Casbah

Disappointed by the Service – Poor Treatment and Ruined Meal

I recently visited DAR Bab Azzoun, hoping for a pleasant traditional dining experience, but I left quite upset and disappointed due to the unprofessional service I received.

I was served by a waitress (to clarify, the one wearing a hijab — not the one with glasses), and from the start, the experience was frustrating. She brought me a chakhchoukha plate without any serviette or basic table items. I politely asked her to bring the rest of my order, but she walked away and didn’t return for quite some time. I had to call her again, and after an unnecessarily long delay, she finally came back with the remaining items.

By that time, the chakhchoukha had become overly soaked and completely non-consumable — the texture was ruined and it had turned into something else entirely, far from how the dish is meant to be served. It was incredibly disappointing, especially given how much I was looking forward to it.

What added to the frustration was the server’s attitude. Instead of being attentive, she seemed totally unconcerned — laughing, chatting, and ignoring the fact that I was clearly waiting. It really felt like I was being treated differently from the other guests, who all appeared to be receiving proper service.

This is not the standard I expect from a restaurant with such a reputation. I hope the management takes this seriously and ensures better training in customer service and consistency in food quality and staff professionalism. No customer should feel disregarded or leave with a...

I had a very disappointing experience at this restaurant. From the moment I sat down, the service was completely lacking in professionalism. The waitress assigned to my table was clearly not focused on her job—she forgot to bring the rest of my meal not once, but five times. I had to keep reminding her, and each time she either nodded and walked away or completely ignored the request.

Instead of attending to customers, she spent most of her time chatting and laughing loudly with her colleagues near the counter. It felt like the customers were a second priority, which is unacceptable in any dining establishment. There was no sense of urgency, no apology for the delays, and no effort to fix the situation.

By the time the rest of my order finally came, the whole dining experience was already ruined. I left feeling frustrated and disrespected. This is not how customers should be treated.

I do not recommend this restaurant to anyone looking for good service or a pleasant dining experience. There are plenty of better places to eat where customers are actually valued. Save your time and money and...

Si vous n'êtes pas touriste et que vous voulez tester la véritable bouffe algéroise ce n'est pas votre lieu, Je l'ai visité la semaine passée : Déjà y'a 04 plats pour ce jour si, alors que le menu est plein et varié (franchement chermoula de carotte ou hmis ne nécessitent pas grand chose pour ne pas être disponible a 13h) Bref, on s'installe : L'ambiance est intéressante mais 30 mn pour avoir un serveur alors que l'endroit c'était pas si chargé que ça Les tabourets sont emblématiques mais inconfortables quand on attend énormément, les gens mettent des livres exposés la bas dessus tellement c'est pas confortable Apres 30 mn, le serveur nous indique que y'a que 04 plats (chorba, mthewem, couscous, rechta) et rien de plus, ni hmis ni chermoulat ni rien

Le Mr avec le bernous s'intéresse particulièrement aux étrangers ! Le reste des locaux peut être un salut et c'est tout

On commande chorba -mthewem - rechta. 45 mn d'attente ..... Cela nous fait presque 01h:30 d'attente.

Chorba : n'a rien a voir avec la chorba fric algéroise ou du centre du moins, elle goûte la Hrira, pas de poid chiche, énormément de carvi, franchement c'est tout sauf chorba frik ordinaire +02 petites bourakat miniscules imbibés d'huile au poulet : prix 600 da .

Mthewem : alors la, "tbissi sghir" des boulettes de poulet, ça goûte la carvi !!! C'est une chermoula pas un mthewem, je demande au serveur, il me dit mthewem mchermel !!!! Ça existe ? Si on représente la bouffe traditionnelle algéroise et celle de la casbah ce n'est pas ça, faut le nommer chermoula de poulet, bref prix 900 da (sans trace de viande, que du poulet), le goût n'était pas fameux non plus.

Rechta : la plus grosse déception !!!!!! Plat fade avec une cuisse du poulet, Légumes moitié cuites mais non imbibées de sauce !!!!!! Je comprends rien ils les préparant séparément de la sauce apparemment !!! Je comprends pas comment qlq un se prétend de faire la cuisine algéroise ne peut pas faire un plat de rechta délicieux ! Bref prix 900 da Boissons : les petites bouteilles de hamoud boualam a 150 da !! Le verre de thé a 300 da !!!! (Pourtant ce n'est pas une spécialité algéroise le thé, on ne va pas se mentir)

Conclusion : piège à touristes par excellence, c'est cher en plus et ne vaut pas la peine actuellement ! j'espère que les critiques seront prises en considération parce que l'endroit et l'ambiance...