I remember a few years back when my mother took me to big banana for the first time. It was the first time I had pizza and it was and still is the most delicious pizza on island. The wait staff were pleasant and the pizza along with the plates used to come out hot. I visited here with my son for his birthday two years ago and was so disappointed I really did not expect the plates to be hot so when they were not I did not care much. However the pizza was cold. Room temperature at best and the worst part is the lady that brought it out pretended that it was soo hot I touched the pizza pan right after she put it down and was puzzled as to why she needed to put on such a show like the pizza was going to scorch her if she didn’t put it down right away. Did not care to return after that. However we decided to take him back last night once again for his birthday. I believe in second chances… sometimes. We got the restaurant at 6:30 twelve minutes before sunset. Ordered and waited thirty minutes no updates no explanation. In fact we only received updates when we decided to ask. After waiting for more than an hour and just before we were ready to walk out the pizza came to the table at 7:56. There was no apology from the staff. The pizza itself was at least hot this time and was quite tasty. Also to my surprise the plates were warm. The dough was a bit chewy but the sauce was wonderful. Two slices filled me up to the point I had a struggle to finish my drink. I did not feel appreciated as a customer however and whether I will return or not…. I just don’t feel that I will.