C&C Wine House — Restaurant in Antigua

I have never been more uncomfortable in a dining experience in my life. Went out with my mother, sister and uncle this evening, we have been a few times before and although it has never been overwhelmingly great, we wanted to support the business and enjoy a very special night together.

They were busy for a Wednesday night seeing as there were some graduation and birthday parties. We were sat fairly quick, but it took awhile to be acknowledged by the server. She said she would be back shortly, just had to push some food out, to which I was understanding. But after waiting roughly 30 minutes I watched as she attended to the needs of every other table (even clearing one) without taking a second to ask us for drinks, not even offering water. By the time she finally came around my mother was ready to leave, but we decided to stay. We put in our orders for drinks, starters and mains, which was difficult and extremely awkward.

When the starters came out, there was a missing soup, to which we notified the gentleman waiter. Our server then comes to tell us after the fact that my sister had the last bowl of spinach potato and they had pumpkin ginger instead. My uncle ordered the other soup reluctantly. My sister started on hers and offered us all a bite (we love to share.) After a few bites I told her there was something not right with it. It tasted like chemicals, like the cleaner my Aunt uses to wash dishes. And we all agreed it just wasn't good. We let the server know and she said she would take it off the bill.

We finished our starters and my uncle still had not received his replacement soup. We waited and eventually it came around. Once he had finished we anticipated that there wouldn't be any more issues, but again, we waited. And waited. I watched other tables that sat after us receive service, drinks, food, even pay and leave. Our server did not come over to check on us. Didn't offer us any other drinks. No communication. I'm usually very patient and understanding, I never rush a kitchen. But it was so frustrating being treated like an annoyance rather than a guest. We spoke with Tim, who has served us before, about our concerns and he just said he would go check on the food. It did arrive shortly after, but at this point every interaction with our server was tense.

We asked for the check early, anticipating it would take awhile, but the employees seemed eager for us to leave, stacking chairs and breaking down, clearing everything from our table before we were finished. At this point we had been there for two and a half hours. My sister noted to our server that two soups were still on the check and she ARGUED with us about how we "drank it down" and that they would not take it off the bill. I've been in hospitality for 15 years, and there are things as a consumer I can accept and things I most definitely cannot. $16 soup. It came down to a simple bowl of soup.

We spent $320 and would have easily doubled or tripled that if we had been given the chance, but the lack of training and professionalism or even simple decency assures me that I would have a hard time visiting this venue in the future. It's a real shame because the food was decent and Claudine is a kind woman, but I would not be comfortable...

C&C Wine House in St. John's, Antigua, is a true gem for wine enthusiasts and food lovers alike. Nestled within the charming Redcliffe Quay, just a short walk from the cruise ship port, this wine bar and restaurant offers an intimate and cozy atmosphere that is both welcoming and sophisticated. With a focus on Caribbean and international cuisine, C&C Wine House pairs an extensive selection of fine wines with delectable meals, ensuring a memorable dining experience for every guest.

The food is amazing however there was some miscommunication regarding my order and instead of dining experience it was served in a TO-GO box; the food was still amazing. The food was hot and the fries was fresh and crunchy.

Patrons rave about the quality and variety of the wines available, as well as the expert pairing recommendations provided by the knowledgeable staff. The food menu, featuring both light bites and hearty meals, receives high praise for its flavor and presentation, highlighting local ingredients and culinary creativity.

The ambiance of C&C Wine House, with its relaxed outdoor seating and elegant interior, makes it an ideal spot for both casual gatherings and special occasions. Visitors often mention the friendly service and the picturesque setting as highlights of their visit, contributing to the overall delightful experience.

Whether you're a seasoned wine connoisseur or simply looking for a pleasant dining spot in Antigua, C&C Wine House offers an unparalleled combination of excellent wine, delicious food, and a warm, inviting atmosphere. It's a must-visit for anyone wanting to indulge in the finer things while enjoying the...

Phone order for pick-up 1 August 2023

Lawd!

Phoning in order was easy, and I was prepared to give a raving review because of the cashier at the to-go pick up counter, but service from the kitchen was slooooow.

I called a to-go order at 204pm, and they told me my food would be ready in 20 minutes. I showed up closer to 230pm, and the order wasn't ready. That's fine, it should only be a short wait, right? Wrong!! I waited almost an additional 30 minutes. I didn't receive my order until 311pm. The ironic thing is, I think it's a simple order - salmon with mashed potatoes, vegetables, and plantain.

The cashier was helpful as she could be. She kept asking the waitresses going to the kitchen to check on my order. At one point, she even went back to the kitchen to check on my order herself. This long wait was acceptable.

Despite the slow service, the food was good. The salmon was well seasoned, and the mashed potatoes were smooth and creamy. The vegetables were steamed just right and the plantains were fried just how I liked it.

There is also a wide selection of wines, one of which I purchased during my long wait.

Based on the food and the service from the cashier, I would be willing...