Disappointed with the item changes without inquiring us. We ordered steamed bun but got delivered deep fried bun which we really don't like (we don't like deep fried carb like donut - it's too oily and greasy and not good for you) without any consent but rather forced.. Only after being delivered with a note "Sorry we re out strem bun :) " which does not even make any sense whatsoever. Also noodle came dodgy and wrongly as we ordered thin vermicelli but recevied pad thai like noodle and not to mention that it had too little fillings and vegetables as well. BTW this was through doordash. when I rang the store before seeing that weird note, the person who answered the phone(probably owner or manager) said they cannot swap it to what we actually ordered because the steamer is broken. So either the note or the phone excuse one of them is a LIE, apparently because of they don't want to refund for what we...
   Read moreTonight, I asked simply for chicken and veggies with a LITTLE BIT of rice. I received no chicken, very few veggies, and a mountain of rice. I donât mind paying more as I understand veggies are more expensive than rice, but itâs incredibly frustrating when you get the opposite of what you asked for. If for whatever reason you canât provide what I asked for, thatâs okay. Just tell me. But donât say âyes yes yesâ to my order and then give me something else entirely. That just makes me never want to come back, and to tell anyone whoâll listen not to bother going to Noodlebox. I should note that the staff were lovely, but the person who served me didnât seem to be confident in...
   Read moreI saw the advertising email about a sizzling chicken + prawn + $2 for extra protein, claimed for 50 grams protein. What a joke, I asked without prawn would it be $2 less for the charge, they said no itâs not but they will give my extra chicken. I said donât worry Iâll just have the chicken and prawn. When they passed the noodle, wow, couldnât see more than a mouthful of chicken, and no prawn. I guess thatâs what they called âextra chickenâ, otherwise it would be no chickenđ¤Ł. And seems like they âmisunderstoodâ me purposely when I said I would have the prawn by not giving me it? Had to ask for it in the end. No, other noodle box is...
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