What an unfortunate experience we had at Pepper Leaf. We called to book a table but were assured we didn't need to. Once there we were seated and it took 15 minutes before a wait member came to our table to ask if we wanted drinks. I told her we were actually ready to order our meal. We were told she was only taking drinks but she would be back to take our food order. She did not come back for another 15 mins . We finally ordered entrees and mains. Entree came out 30 minutes later. We had now been there an hour. After we had been sitting there for 90 mins we were so disgusted with the lack of service and that there had been no communication with us we decided to pay for our entree and leave. I let them know of our disappointment with the establishments treatment of us . There was no apology or discount for our entree. In closing, what was so frustrating about this experience, is that we were never told once of any sort of wait. Neither on the phone when we called to book, when we were seated nor when we finally ordered. Final Word: This was my final meal before a 24 hour fast before major surgery and we both hadn't eaten that day. My partner and I are not wealthy and rarely treat ourselves by going out for dinner. Eggs when we got home never...
Read moreSorry guys but all I could find was good reviews when researching this restaurant so I feel it’s necessary to post this honest account. Food was OK, just, almost. This is the least Asian Asian restaurant I have been to! You will get a more authentic Asian experience in the food court. Red Flags: Entered restaurant and stood there for a hour 10 minutes before even being acknowledged. Forks, Spoons and paper serviettes set the tables. Booked for 4, seated at a table for 3, another 10 minutes standing around, even though there was obviously plenty of room. Authentic Vietnamese curry ‘signature dish’, was full of boiled potatoes and chicken that didn’t even taste like curry, might as well have been a maggi stir in the pot. Grilled chicken on Vietnamese salad was literally a grilled chicken breast on a bed of lettuce, but it did have a slice of cucumber on the side. I had to ask for some plastic chopsticks and These two dishes, a couple of beers and two chicken nugget kids meals ended up around $127
This is what you get when you ask your friends if they can recommend a good restaurant, won’t be doing that next time, it was...
Read moreSERVICE: Friendly staff, was forgetful at times.
FOOD & PRICE: Overpriced +++
Dinner special for $23.90 - salt and pepper squid, enquired about the size of the dish before ordering, was told by staff that it is a main dish and is a big serving. What came out was entree size with 9 squids. Questioned the staff if this is what we ordered and they confirmed that that is the main size! Totally not worth the price.
Laksa - $14.90 - not at all laksa taste. Not spicy as requested.
Hot Pot - $ 18.90 - they may need to change the name of this dish as hot pot is different to what was served. It's a clay pot rice dish - however this dish was very wet, the rice was drowned in seasoning sauce. Very small portion for the price.
Jug of Soft drink - $13.00 small jug filled up with ice even though requested no ice. Totally not worth price.
Noticed their menu & prices are different to what is published on their Facebook page - seems like they have increased their prices. Will not...
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