We were a group of 6 for a 6pm booking on Saturday night. Basic restaurant offset from takeaway reception area, but had an open side door to another possible dining area filled with clutter. Served by a young female, who "may" have been too young to actually serve alcohol to patrons and appeared to be still learning customer service. There was also another slightlyolder male waitress working the dining area. It took over 35 minutes and an approach to the takeaway reception area before we had our order of meals and drinks taken. One drink order "apple" cider on two separate occasions was served "pear". Just after 7pm the entrees were served. As an observance foods to other table was bought out one or two places at a time. There was no table service or empty entree plates removed for almost an hour. Again it was an observation that the main meals were served to another table of 4 before their entree plates had been removed. Another approach to the reception area succeeded in getting the entree plates removed and a drink order taken. Re main meals: a mixed blessing, the Pad Thai lacked the sour balance and overly sweet a mostly just noodles, the chicken Pad Thai was similar, the two different beef mains lacked the beef ( approximately 1/2 cup of thinly sliced meat) but again were swamped with either vegetables and/or noodles. The other two meals appeared to be "ok". Total spend $220. Overall impression, disappointing considering the hype about the restaurant. Past reviews have commented about the lack of service and/or table service. Given that the restaurant offers both takeaway and dining it must get the balance right and not have dining staff working the takeaway area at the same time. Patrons shouldn't need to go to the reception area in order to get service either for an order to be taken, a drink or to be made or even to get their table cleared between courses.