White Picket Coffee House — Restaurant in Adelaide

I had a lovely lunch here which is why I gave it two stars, but the rude attitude of a staff member was breathtaking. After lunch, I ordered a gluten free almond biscuit and a coconut milk latte and asked for the coffee to be hot. The staff member rudely said it will be horrible, to which I replied, I don’t want horrible, I just want a hot coffee. The biscuit was plonked on my table and it was so disgustingly sweet I couldn’t eat it. I grabbed the attention of a young staffer and politely said the biscuit was awful and again was dismissed.

I’d been at the cafe for about an hour by this stage, and my plate from my lovely lunch was still sitting to the side, waiting to be removed. So based on my disappointment, and rather than post a bad review, I asked for the manager so I could give some feedback. Turns out the rude staff member is the manager!

So none of my feedback was taken on board, she dismissed everything I said and not even a sense of an apology offered. I did say that I wanted to share the feedback before leaving a review and only then was a half hearted apology given. I was so disappointed, as I know how tough small businesses are doing it, and a little bit of finesse would have turned me...

I came in to this place, and sit down on the table for 15 minutes waiting for someone to deliver the menu, there was a waiter around and didn't bother to say I had to order at the counter. I ordered a coffee which was immediately delivered to my table, which was not hot and the foam had already settled which for me means that coffee had been rejected from someone else's table and they just gave it to me. Then I waited for 30 minutes for my eggs benedict to be served while seeing order costumers that arrived after me being served first than me. After 30 minutes a received a COLD dish of eggs benedict with an awful presentation and average taste. I paid for for this dish plus coffee $30!!! You guys had my dish ready to be delivered for a long time and went COLD (and you still served it to me). Have some respect for someone who pays that much money for something like this. I would not only come back but as a Google Guide Level 7 and food blogger would encourage people not to waste their money and time...

Do not recommend any sort of toast or toastie from here. I have ordered on Ubereats. And it's inconsistent. I ordered a cheese and tomato toastie. I got tomato paste and ham also added. I'm VEGETARIAN. Previously I ordered toast. That came black and burnt. Terrible quality of food! The time before that they put lettuce in the toastie and it was brown. There's no quality checks or standards for what they give customers. When I called the manager. I was spoken over and told she had personally picked the ham out herself. So there wasn’t any there. I explained I said no ham so there should be no ham in there. To which she replied to you expect me to make you a new one from...