Mai Thai Restaurant — Restaurant in Alfred Cove

I was referred by my friend to this place but I had a very bad experience today and they missed one of our order out of 3 mains ordered. We kept waiting and we were told it’s being prepared but didn’t show up on the table for a long time. I had to remind the staff again and the order finally came but not the correct one. We are vegetarians and we ordered food with vegetables and tofu but came with chicken. I had to send it back and they had to redo and took a while till it showed up on the table again and now there were no tofu’s on the plate and they took it back again and brought again after sometime. By this time most of us finished off dinner and just waiting on this one. Also one of these dishes didn’t have any vegetables except carrot and looks like they forgot to add the other vegetables. Looks like the staff are struggling to understand what’s on order or the chef inside has some issues. Overall a bad experience and not worth the money we paid. The food is expensive and quantity also not quite good for the...

Menu Creativity: The restaurant’s menu is creatively designed, blending various culinary styles. Whether it’s traditional dishes or innovative cuisine, each item showcases the chef's exceptional skills and creativity. The presentation of each dish is also exquisite, providing a visual delight.

Service Quality: The staff are professional and enthusiastic, offering detailed and passionate explanations of the dishes, which reflects their pride in the restaurant and dedication to customer satisfaction. The service pace is just right, ensuring no long waits or feelings of being rushed. The overall dining experience is pleasant and smooth.

Ambiance: The restaurant is elegantly and stylishly decorated, with soft lighting creating a cozy dining atmosphere. The spacing between tables provides a sense of privacy without feeling crowded. The soft background music adds a touch of ambiance to the...

After seeing nothing but good reviews and hearing excellent feedback from people we know, we decided to get delivery from Mai Thai as our fantastic local San Zaab was closed for Xmas... I wish we'd just got Pizza. This was maybe the worst Thai my wife and i have ever had to date.... and thats going back nearly 2 decades. There was x1 solitary Prawn in the Prawn dish and the rice had literally zero taste or seasoning. Gluggy is an understatement. The Beef in the Massaman curry was dryer and tougher than the leather on an old boot.. I didn't feel good even giving it to the dog. To give a restaurant $60 for x2 dishes that were far below sub par is a total joke. A total disgrace. It's almost like the dining experience and the delivered service food are two separate levels of...