McDonald's Baldivis — Restaurant in Baldivis

Came here for breakfast with my two kids after a morning at Timezone. Terrible experience.

Firstly the printer on the self serve wasn’t working - this isn’t a big thing but I like to have a copy of my receipt in case there are problems later.

Took fifteen minutes for food to arrive - in that time several people from the drive through had to come in and collect their food too. Seemed pretty disorganised to be honest.

Selected the ‘dine in’ option as I ordered but everything came takeaway. When I said we had ordered to dine it the girl behind the count just said ‘it doesn’t say that on the ticket’. I’m not sure how the way your machines communicate with each other is my problem - if you’re not going to acknowledge the request don’t put it on the self serve machine. Despite this, she made no effort to get us a tray - just too bad so sad. Opened food and it was subpar - one lot of the ‘hot cakes’ were stone cold and there was only cutlery for one person out of three. There was also only one syrup for one serve of hot cakes not the two ordered. In the time we sat eating our breakfast I saw one of the other girls at the front have an argument with another customer.

Clearly the standards here are sub par both in customer service and quality of food. Too many people (or maybe the manager) working here with an ‘I don’t care ‘ attitude, or perhaps staff just aren’t trained in how to do the little things well. These are not difficult things for a restaurant to achieve. Will not be coming back to this McDonalds again I’ll stick to my local one...

would like to give my glowing review of baldivis maccas, we arrived in the drive thru second car in line, no one else around, after waiting an abnormal amount of time for the car in-front to take their order and two other cars to pass us in the other lane. we then got greeted by a gormless voice on the speaker. we ordered two drinks, which apparently i was speaking swahili as the maccas worker had no idea what i was saying. after repeating my order 700 times, he then told me to hang on, and then there was no one on the speaker for a good couple of minutes. he then returned and had only gotten one drink. after repeating my order for the 701st time, we finally got to the next window. payed for our order and proceeded to collect our order. paying went surprisingly smooth. we then reach to collect our two drinks. we were handed one and were asked to wait in the waiting bay. because i could see they clearly needed more time? we made our way to the waiting bay, where it lived up to its name, we waited and waited and waited. a very non enthusiastic worker, took an abnormal amount of time to walk my single drink to the waiting bay. which made sense when she reached the corner of the building on her friends e-scooter. handed me my drink that was all dripping down the side of the cup. where she zoomed back into the store back on her e-scooter to piss more of the general public off. never...

2019; Now deliver order to your table. Friendly helpful staff. But my Big Mac was a bit fruit needed more sauce. Called again 8th October. Admittedly it is the school holidays but that is no excuse for the disgusting state of both male and female toilets. Soiled, toilet roll everywhere and a pile of vomit in the gents, that when reported we were told 'we are busy there is no one to clean it at the moment" Sorry McDonalds but that is not good enough. A distinct health hazard 2024; 1st visit since COVID. No one else in the place. Mainly order by machine on the wall; I won't use them dud to a special diet. The staff member did not understand my request for "no cheese in the Big Mac" but said to me you want cheese?. Having clarified we ordered. The food was brought to our table quickly, but we both felt that our chips were only just warm, and rubbery. There was less salad in the burger that I used to get. A trip to the Ladies - no toilet tissue or hand soap. A visit to the gents; a lingering nasty odour sent my partner rushing for the door out. Next time I will try the new McD's just...