Aarth Cafe — Restaurant in Brisbane City

Bland food, very poor customer service after a terrible experience trying to order through their site- which repeatedly glitched so badly that I apparently ordered 5 meals instead of 3 for 2 adults and a child. Instead of querying why I’d ordered five large meals, they delivered them to the table, when we queried what they were she said we’d ordered them. When she asked me to show the order site as I said it was so bad to navigate and order for some reason, it proceeded to glitch infront of her Repeatedly so much so that she requested to see the confirmation email instead. After showing her, She then simply responded with shall I get you some take away containers. I just accepted knowing full well I didn’t order the extra two very large expensive meals and they did not care in the slightest. My mum was pretty upset more so with the complete lack of care or customer service that I believe (maybe the owner) exhibited. I told mum to let it go because they clearly did not care and it was extremely evident.

Also if anyone happens to find my missing sesame avocado, I did pay for it, I did ask for it a second time, I was ignored and continued to be ignored until we left. It was as if we suddenly became invisible even though we spent over $100 thanks to the extra meals.

The even more bothering part was the lack of cleaning the tables, we sat with dishes beside us the entire meal because no one was cleaning the tables despite many employees walking past.

absolutely no seasoning to be seen in any meal on the table including the two extra meals I am bringing home with me now and the salt and pepper on our table was broken anyway.

The frozen then deep dried hash brown had one small bite taken out of it because it tasted like the bottom of my freezer. Would actually call it a potato scallop and when taking a bite you also got a little grease ooze in at the same time. I’ll let you imagine.

P.s still waiting for my...

UPDATED: coffee is still good so us the food

UPDATED: I have now been coming here on and off for a couple of months and the coffee quality is consistent. I think this has become one of my favourite coffee shops in brisbane

This cafe makes good sandwich but the orange juice tasted of the last thing that was juiced in it...

The coffee side of things is good I would trust this venue to hold a business meeting with all attendees that drink their coffee with out issue.

I would suggest they take time in the small things to get 5 stars they are honestly a 4.5 stars to me, almost there...

Had lunch for mothers day here. Service was average, glasses for the water had lipstick marks and an unclean look to them. Had to look through them to pick out clean ones. Sourdough had what looked to be a beard hair stuck in it, must have happened before toasting because couldn't even pull it out.

Two of my family members had become sick shortly after eating here. Both sick for weeks and after tests it turned out to be an infection from contaminated water or unclean food practices.

It's a shame, but my experience has ruined me...